Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD Playing Diablo 3 and Other Games 0x0124

15 Sep 2014   #1
techgurujames

Windows 7 Professional 64 Bit
 
 
BSOD Playing Diablo 3 and Other Games 0x0124

I play Diablo 3 most of the time. It happens during other games too. I get about maybe 25 minutes, sometimes 2 hours when I'm lucky. It always comes up as a STOP 0x0124 error. BlueScreenView describes it as crashed by hal.dll and ntoskrnl.exe. I'm not sure whats causing it at this point. I'm asking for your guys help to see if you can possibly help me pinpoint it. I've uploaded a minidump file. Thanks in advance.


My System SpecsSystem Spec
.
15 Sep 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
15 Sep 2014   #3
techgurujames

Windows 7 Professional 64 Bit
 
 

Here is the zip file you requested.

Quote:
System Specs:

Computer typeEdit Value
PC/Desktop -Custom Build

OS
Windows 7 Professional 64 Bit

CPU
AMD Phenom II x6 1100T 3.31 ghz

Motherboard
Asus M4A87TD Evo

Memory
Kingston 8 GB

Graphics Card(s)
Radeon XFX 6870

Sound Card
None - AMD HD Audio Driver

Monitor(s) Displays
Emachines 26' HD

Screen Resolution
1440 x 1200

Hard Drives
WD 500 GB HDD
WD 1 TB HDD
Kingston 64 GB SSD

PSU
Cooler Master 1000W Silent Pro

Case
Cooler Master Large Case

Cooling
Liquid Cooled

Keyboard
Saitek Gaming Keyboard

Mouse
Standard Wired

Internet Speed
50 M/b

Antivirus
Malwarebytes, Microsoft Security Essentials

Browser
Google Chrome
My System SpecsSystem Spec
.

15 Sep 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

0x124's are usually hardware-related, probably a video card issue in your case. However, I notice that Windows 7 requires a significant update - do that first. If the BSOD persists after that, upload a new zip file and we'll take it from there.

Code:
Host Name:                 JAMES-PC
OS Name:                   Microsoft Windows 7 Professional 
OS Version:                6.1.7600 N/A Build 7600
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          James
My System SpecsSystem Spec
15 Sep 2014   #5
techgurujames

Windows 7 Professional 64 Bit
 
 

Okay. I just did a clean install so I'll go ahead and do the updates to see if that helps.
My System SpecsSystem Spec
15 Sep 2014   #6
techgurujames

Windows 7 Professional 64 Bit
 
 

Here is an update. I did good for about 2 hours again and BSOD happened again on Diablo 3. I am uploading a minidump and a report from the DM Log Collector.
My System SpecsSystem Spec
15 Sep 2014   #7
techgurujames

Windows 7 Professional 64 Bit
 
 

Okay, I stress tested my hardware for 15 solid minutes. This includes RAM, Processor, and GPU. Didnt get any crash. The only thing I can conclude at this point is that it's either a bad hard drive, a bad mobo, or I have a driver somewhere causing my system to crash.
My System SpecsSystem Spec
15 Sep 2014   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Please confirm that Windows is fully updated. I'll have a look at this tonight when I get home.
My System SpecsSystem Spec
15 Sep 2014   #9
techgurujames

Windows 7 Professional 64 Bit
 
 

Windows is fully updated.
My System SpecsSystem Spec
16 Sep 2014   #10
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

All the .dmp files report a 0x124 error, meaning we need to stress test the hardware components of the system. I know you have tried a few, but certainly not for long enough.

RAM - run a minimum of 8 passes or until errors are reported
RAM - Test with Memtest86+

CPU
CPU - Stress Test Using IntelBurnTest

Video
Video Card - Stress Test with Furmark
My System SpecsSystem Spec
Reply

 BSOD Playing Diablo 3 and Other Games 0x0124




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD Playing Diablo III, also random crashes when playing Diablo III.
Made a new post because I got a different BSOD. Sorry ignore this thread.
BSOD Help and Support
BSOD playing Diablo 3 (maybe other games), error 0x0000007a
Hi, found your forum through google. I cant solve my problem Everytime I'm getting BSODs while playing Diablo 3 for 5-10mins but its happening after I reinstalled Windows 7. I dont have any other games right now to test maybe its caused by Diablo 3 but it worked perfect before the reinstallation....
BSOD Help and Support
BSOD playing games (Diablo 3), error 0xF4 Critical_Object_Termination
Running Windows 7 Ultimate x64, purchased for new build (not OEM). Computer was built in April: CPU: I7-2700K (Running @ stock), After-market cooler Motherboard: ASROCK|Z68 EXTREME3 GEN3 1155 R RAM: CORSAIR CMZ8GX3M2A1600C9 4GBx2 Video: EVGA GeForce GTX 560 Ti FPB 1024 MB GDDR5 SSD: 180...
BSOD Help and Support
[BSOD Help] Happens most frequently when playing games like diablo
I have attached pictures of my specs of my computer. What I have in it, my graphics card, my ram, my mother board, sound card. Everything is posted in the picture. This BSOD usually happens most when I am playing Diablo the game keeps slowing down and then out of no where BSOD. Any exaplanation...
BSOD Help and Support
BSOD Playing games Flight Sim X And Diablo 3
Hi there, In the last few days I have started getting BSOD's When playing games, The two mentioned in the title specifically. They will run OK for around 5/10 mins then BSOD. The only change I have made to the system in this time that i can think of is updating my ATI driver, But I did that...
BSOD Help and Support
BSOD when playing games (Diablo 3 + Starcraft II)
Hi, I have gotten a couple of BSODs when playing games. I am running Windows 7 Ultimate SP1 64-bit, OEM edition. I have attached the dump information as outlined in the sticky. Any help would be much appreciated, and thanks in advance!
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:33.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App