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BSOD Crashes :(
Hi..
I have attached my dump files ... i am so worried about this BSOD that may corrupt my files... please help me out...
Hi..
I have attached my dump files ... i am so worried about this BSOD that may corrupt my files... please help me out...
See if an updated driver for the Synaptics Touch Pad is available for your Envy from the HP manufacturer website:Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck D1, {40000000410, 2, 0, fffff88006da5e11} *** WARNING: Unable to verify timestamp for SynTP.sys *** ERROR: Module load completed but symbols could not be loaded for SynTP.sys Probably caused by : SynTP.sys ( SynTP+59e11 ) Followup: MachineOwner --------- 0: kd> lmvm SynTP start end module name fffff880`06d4c000 fffff880`06dcb000 SynTP T (no symbols) Loaded symbol image file: SynTP.sys Image path: \SystemRoot\system32\DRIVERS\SynTP.sys Image name: SynTP.sys Timestamp: Wed Apr 24 10:04:23 2013 (5177288F) CheckSum: 00080F88 ImageSize: 0007F000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
http://h10025.www1.hp.com/ewfrf/wc/s...roduct=4041402
All anti-malware/anti-virus products can and do cause BSOD's on some systems, with the exception of Microsoft Security Essentials. In your case Kaspersky is contributing to the issue - uninstall it and replace it with MSE.Code:fffff880`04accd00 fffff8a0`0081e190 fffff880`04accd08 fffff880`049b3466Unable to load image \SystemRoot\system32\DRIVERS\klif.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for klif.sys *** ERROR: Module load completed but symbols could not be loaded for klif.sys klif+0x93466 fffff880`04accd10 00010000`00022073
open device manager.
click on VIEW in the menu bar and check the option 'Show Hidden Devices'.
now in the the list of devices expand 'Non-Plug And Play Devices'.
see if you have anything there with yellow or red mark!
@golden : thank you for suggestion... between my synaptics drivers are all updated i guess ... i ll try uninstalling kaspersky... so how far is MSE is good compared to kaspersky? any idea??
@Mayank : what if i find any yellow or red mark? o.O
Everyone has their own opinion on which antivirus is best....however it is irrefutable that MSE does not cause BSOD's.
mostly uninstalling is the best to do in such case, but if you can let us know if you see any such devices then it will be easier to say what needs to be done.