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Windows 7: Random different BSOD's tried many things

22 Sep 2014   #11
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by Blikkie View Post
No I can't because when I enable driver verifier and then do a reboot to complete the setup. It will cause an instant BSOD at windows start-up! I dont even get to see the desktop. It loads and than BAM: BAD_POOL_CALLER.

Then I have to load a restore point to a previous working configuration.

Must be a driver issue than right?
Thats the idea, so we can see what is causing the BSOD.

Once you receive your BSOD, upload the new DMP Files


My System SpecsSystem Spec
.
22 Sep 2014   #12
Blikkie

Windows 7 Ultimate x64
 
 

Ok. I think there's a misunderstanding here.

I cannot upload .DMP files because they do not appear in the folder "minidump" or anywhere else on my HDD. There is no 'minidump.dmp' or MEMORY.dmp file anywhere on my computer. My computer simply does NOT write a dump file after a crash even though message in the BSOD says "Physical memory dump complete".

I tried everything to fix this but nothing helped.
My System SpecsSystem Spec
22 Sep 2014   #13
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Okay sorry i missed that have a read of this

information   Information

If your computer is not creating DMP Files please follow this link: Dump Files - Configure Windows to Create on BSOD

I look Forward to Helping you.
My System SpecsSystem Spec
.

22 Sep 2014   #14
Blikkie

Windows 7 Ultimate x64
 
 

As I mentioned before, I also followed those instructions. I even downloaded the Create_Minidump_on_BSOD.reg file which also has no effect.

As you can see in the attached image all settings are registered correct. I also Added a D_WORD entry AlwaysKeepMemoryDump to prevent windows 7 from removing the file at start-up. But that also doesn't work.

I give up
My System SpecsSystem Spec
22 Sep 2014   #15
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by Blikkie View Post
As I mentioned before, I also followed those instructions. I even downloaded the Create_Minidump_on_BSOD.reg file which also has no effect.

As you can see in the attached image all settings are registered correct. I also Added a D_WORD entry AlwaysKeepMemoryDump to prevent windows 7 from removing the file at start-up. But that also doesn't work.

I give up
Once you have changed the settings you will need to restart the computer, then next time you have a BSOD you will be able to use the SevenFoums tool to retrieve the DMP Files.
My System SpecsSystem Spec
23 Sep 2014   #16
Blikkie

Windows 7 Ultimate x64
 
 

I did fresh install of Windows 7, installed all drivers and updates. I hoped for the problem to disappear but I got a BSOD during the installation of updates.

But!, after the fresh installation my computer does write dump files!!!

Here's the link to the DUMP file:
https://drive.google.com/file/d/0Bzx...it?usp=sharing

I really hope you can help me solve this Harrie! Thank you for all the effort.
My System SpecsSystem Spec
23 Sep 2014   #17
Blikkie

Windows 7 Ultimate x64
 
 

Sorry for the double post. I attached another dump file. This time a minidump.
My System SpecsSystem Spec
26 Sep 2014   #18
Blikkie

Windows 7 Ultimate x64
 
 

In the meanwhile I ran memtest86 for another 8 passes. It found no errors so I think the RAM is fine.

I downloaded Bluescreenview to check my own dumpfiles. It seems that the errors are completely random.
Also the .sys files tagged by the application are different.

Most of the times the error is: IRQL_NOT_LESS_OR_EQUAL but there also different errors: DRIVER_PORTION_MUST_BE_NON_PAGED, MEMORY_MANAGEMENT, SYSTEM_THREAD_EXCEPTION_NOT_HANDLED.

I am going to return the laptop to my retailer to have it cleaned up. I think dust is the problem. I will let you guys know if the problem is solved by then.
My System SpecsSystem Spec
26 Sep 2014   #19
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {411, fffff683ff804df0, 8ee00002f0260886, fffff683bf804df1}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+6061 )

Followup: MachineOwner
---------

7: kd> !thread
GetPointerFromAddress: unable to read from fffff80002eb9000
THREAD fffffa800ca93040  Cid 0004.009c  Teb: 0000000000000000 Win32Thread: 0000000000000000 RUNNING on processor 7
Not impersonating
GetUlongFromAddress: unable to read from fffff80002df8ba4
Owning Process            fffffa800ca76040       Image:         <Unknown>
Attached Process          fffffa8010551900       Image:         CCC.exe
fffff78000000000: Unable to get shared data
The .dmp file is inconclusive, but there is a small clue : please uninstall Catalyst Control Center, reboot and do the following:

Please do the following:

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
Driver Verifier - Enable and Disable

Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

I recommend creating a system restore point before turning on driver verifier:
System Restore Point - Create

If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
Safe Mode
My System SpecsSystem Spec
27 Sep 2014   #20
Blikkie

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Golden View Post
The .dmp file is inconclusive, but there is a small clue : please uninstall Catalyst Control Center, reboot and do the following:

Please do the following:

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
Driver Verifier - Enable and Disable

Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

I recommend creating a system restore point before turning on driver verifier:
System Restore Point - Create

If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
Safe Mode
Thank you so much for analyzing my dump file! I did a fresh install of windows 7 (again) because all the crashes corrupted Windows Updates and my system files.

I installed the most important components: chipset driver, Intel Management Engine, LAN driver and USB 3.0 drivers. I left the other components as well as the AMD Radeon Graphics driver uninstalled.
I then successfully installed all windows update and had no BSOD for the past 6 hours!!

I will now make a system restore point and try to install the AMD graphics driver as well.

But first I have a couple of more questions:


1. Is it okay to update all components to the latest version using Windows update?

2. The AMD Graphics Auto detect tool says its best to download driver version 14. But, on the motherboard manufacturers website (CLEVO) the latest version available is version 9. Which one should I use?

3. My laptop also has an on board graphics chip; Intel graphics 4000 family. I haven't installed the on board Intel switchable graphics driver yet. Should I do this first, before installing the AMD driver?
And should I download the latest version from the Intel website or should I download the driver offered by CLEVO (older version)?

I hope you can answer my questions, thanks again!
My System SpecsSystem Spec
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