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Windows 7: BSOD Error

17 Sep 2014   #1
noant

Windows 7 professional 64 bit operating system
 
 
BSOD Error

HI I am having problems of frequent BSOD crash dumps. I have attached the Zip folder from dmg collector. Please help.


My System SpecsSystem Spec
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17 Sep 2014   #2
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Code:
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
This BSOD is pointing Towards your GFX Drivers, try updating them and removing catalyst control center.
My System SpecsSystem Spec
17 Sep 2014   #3
derekimo

Microsoft Community Contributor Award Recipient

 
 

The only dump file in your upload from this year is from May. So not sure how relevant your recent crashes are to those dumps.

Harrie, Catalyst control center is for AMD drivers not Nvidia.
My System SpecsSystem Spec
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17 Sep 2014   #4
noant

Windows 7 professional 64 bit operating system
 
 

Thank you Harrie and derekimo for replying back. This is odd I checked the minidump files (C:\windows\Minidump) as well and they're not recent files. There have been more than 10 BSOD crashes in the past month, why are there no dump files? 'Control panel/System/Advanced system settings/system properties/startup and recovery/system failure' has 'write debugging information' set to 'Kernel memory dump' and dump file is '%SystemRoot%\MEMORY.DMP. Does dmg log collector get these files? looks like dmg collector just got minidump files?
My System SpecsSystem Spec
17 Sep 2014   #5
derekimo

Microsoft Community Contributor Award Recipient

 
 

That's the problem, they are making kernel memory dumps which are larger than the preferred mini dumps.

The DM log collector won't upload those larger dump files.

Somehow they were reset to the default kernel dump since your last dumps from May.

You can upload the kernel dumps to something like Onedrive and post the link to them.

In the mean time reset your system to create minidumps,

Option one, number 6,

Dump Files - Configure Windows to Create on BSOD
My System SpecsSystem Spec
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