Bsod driver_power_state_failure


  1. Posts : 19
    win7 64 bit
       #1

    Bsod driver_power_state_failure


    Hi,
    My Samsung np530u3c started experiencing bsods after a deep sleep
    (basically, there are two modes of sleeping
    normal sleep
    deep sleep (if the system is idle for a long time). In this mode, a system does a sleep recovery.

    So, the problem is, somewhere there, when a laptop enters deepsleep mode, a bsod appears
    That's why when I open it, it shows me windows recovery, which tells that an error happened

    What is more, not long ago, a bsod appeared just while browsing

    As it is a driver failure, I looked up in device manager - nothing there


    Possible symptoms:
    not long ago, I installed freegate and some other software, which was comming alongside (accidentially)
    I failed to delete it properly, so I just did a system reinstall
    After that, I tried for some reason to revert back, but the recovery failed. And it also deleted all previous backup points O_O
    Anyway.

    Proper installation and reinstallation didn't solve the problem

    And here is the minidump
    Last edited by ilgeor; 18 Sep 2014 at 08:49. Reason: Added Dump
      My Computer


  2. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #2

    We need more information to analyze your logs. Follow Blue Screen of Death (BSOD) Posting Instructions, let the tool run until it has completely finished and then upload the new logs.
      My Computer


  3. Posts : 19
    win7 64 bit
    Thread Starter
       #3

    Here it comes
      My Computer


  4. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #4

    Your Realtek Gigabit Ethernet driver has been flagged.

    Code:
    fffff800`0235a8a8  fffff880`0305bfdbUnable to load image \SystemRoot\system32\DRIVERS\Rt64win7.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for Rt64win7.sys
    *** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
     Rt64win7+0x15fdb
    It's very old and needs updating. Check your machine manufacturer's website for an updated version.

    Code:
    0: kd> lmvm Rt64win7
    start             end                 module name
    fffff880`03046000 fffff880`030e7000   Rt64win7 T (no symbols)           
        Loaded symbol image file: Rt64win7.sys
        Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
        Image name: Rt64win7.sys
        Timestamp:        Wed Nov 23 15:00:40 2011 (4ECD0A98)
        CheckSum:         000A8444
        ImageSize:        000A1000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Also your Intel Wireless WiFi Link 5000 Series driver is being flagged.

    Code:
    fffff800`0235a538  fffff880`04842428Unable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for NETwNs64.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
     NETwNs64+0x3ac428
    Again, it's very old and needs updating, check the machine manufacturer's website for an updated version.

    Code:
    0: kd> lmvm NETwNs64
    start             end                 module name
    fffff880`04496000 fffff880`04fcc000   NETwNs64 T (no symbols)           
        Loaded symbol image file: NETwNs64.sys
        Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
        Image name: NETwNs64.sys
        Timestamp:        Fri Dec 02 06:50:55 2011 (4ED8754F)
        CheckSum:         00AE9BA3
        ImageSize:        00B36000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  5. Posts : 19
    win7 64 bit
    Thread Starter
       #5

    Thanks,I updated that - will see, how it goes
      My Computer


  6. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #6

    Hopefully that solves the issue. Let us know how you get on.
      My Computer


  7. Posts : 19
    win7 64 bit
    Thread Starter
       #7

    Nope, one more bluescreen, this time in a light sleep mode(
    But the reason remains the same
      My Computer


  8. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #8

    Do you have RASPPPOE installed on your system? It points to that being the source of your blocked IRP.

    Code:
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800671c980, Physical Device Object of the stack
    Arg3: fffff8000235a3d8, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: fffffa80093017e0, The blocked IRP
    Code:
    0: kd> !irp fffffa80093017e0
    Irp is active with 3 stacks 2 is current (= 0xfffffa80093018f8)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
                Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0 e1 fffffa80090ab050 00000000 fffff80002725210-fffffa8007240e40 Success Error Cancel pending
               \Driver\RasPppoe    nt!PopSystemIrpCompletion
                Args: 00014400 00000000 00000004 00000002
     [  0, 0]   0  0 00000000 00000000 00000000-fffffa8007240e40    
    
                Args: 00000000 00000000 00000000 00000000
    0: kd> !drvobj \Driver\RasPppoe
    fffff800026891d0: Unable to get value of ObpRootDirectoryObject
    Driver object \Driver\RasPppoe not found
    Last edited by Boozad; 20 Sep 2014 at 04:14.
      My Computer


  9. Posts : 19
    win7 64 bit
    Thread Starter
       #9

    Nope, I do not remember installing it on purpose.
    Anyway, if it is in my log, it must be in my system

    Is thi TrustedInstaller denies access how to disable - Microsoft Community a solution?
      My Computer


 

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