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Windows 7: Lenovo y460p having bluescreen code STOP:0X00000116

19 Sep 2014   #1
sandyyap26

64 bit windows 7
 
 
Lenovo y460p having bluescreen code STOP:0X00000116

Hi been having this blue screen since yesterday. Was watching a video then it crashes, initially could reboot and go to internet in normal mode before crashing and blue screen again. However today, I could not access normal mode, had to go to safe mode, delete display driver then start again, after it restarts and install the "correct" driver AMD MOBILITY RADEON HD5000 series, bluescreen when i try to access normal mode again.. HELP!!


My System SpecsSystem Spec
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19 Sep 2014   #2
sandyyap26

64 bit windows 7
 
 

My System SpecsSystem Spec
19 Sep 2014   #3
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Welcome to 7F. All of your dumps are 0x116 which point solely to your GPU, and your ATI driver has been flagged in every single dump.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8006516010, fffff88003e69dac, 0, 2}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+bdac )

Followup: MachineOwner
Have you updated the drivers for your GPU on your laptop at all? I ask because the drivers you have installed are more recent than the ones supplied on the Lenovo support page.

Code:
0: kd> lmvm atikmpag
start             end                 module name
fffff880`03e5e000 fffff880`03f01000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Fri Apr 18 02:07:07 2014 (53507ABB)
    CheckSum:         000A6939
    ImageSize:        000A3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Attachment 333819
My System SpecsSystem Spec
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19 Sep 2014   #4
sandyyap26

64 bit windows 7
 
 

Hi, I am not sure about the updates, but i remember I had just reformat my laptop in which, my friend download some drivers form lenovo page. Sorry I am really clueless about IT stuff. what is ATI driver?
My System SpecsSystem Spec
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 Lenovo y460p having bluescreen code STOP:0X00000116




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