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Windows 7: Toshiba laptop freezing when in idle and often get the BSOD

26 Sep 2014   #11
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Minidump is fine thanks.


My System SpecsSystem Spec
.
28 Sep 2014   #12
QueenOrr

Win 7 32bit Home Premium SP1
 
 

OK it happened!! here is my sf info. hopefully i created the mini dump correctly? thanks so much for your help!!
My System SpecsSystem Spec
28 Sep 2014   #13
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Mmm...the all give the same 0x7a bugcheck, but I can't determine what it means. I'll get a more experienced eye on this....please look out for Arc's reply here.
My System SpecsSystem Spec
.

28 Sep 2014   #14
QueenOrr

Win 7 32bit Home Premium SP1
 
 

thank you!!
My System SpecsSystem Spec
28 Sep 2014   #15
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi QueenOrr.

As Golden stated earlier, it is a bit difficult to determint the underlying cause of the BSODs.
Code:
BugCheck 7A, {c047e808, c0000010, 6e978c0, 8fd0168e}

Probably caused by : memory_corruption ( nt!MiWaitForInPageComplete+302 )

Followup: MachineOwner
---------
The maximum info we are obtaining (the second argument, for Golden) is ...
Code:
ERROR_CODE: (NTSTATUS) 0xc0000010 - The specified request is not a valid operation for the target device.
That means, some device is failing there. Something is causing some device to fail.

First of all, it would be good to know your system a bit deeper. So provide some more info ...

Upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
Upload the list of all the third party drivers Using NirSoft DriverView :
  • Download and execute Driverview
  • View > Hide Microsoft Drivers
  • Edit > Select all
  • File > Save Selected Items
  • In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
  • Zip the .txt file and upload it.
Next, let us see the possible causes of a stop ox7A BSOD.
Quote:
STOP 0x0000007A: KERNEL_DATA_INPAGE_ERROR

Usual causes: Memory, Paging file corruption, File system, Hard drive, Cabling, Virus infection, Improperly seated cards, BIOS, Bad motherboard, Missing Service Pack
As it is a laptop, we are not taking into consideration some of the causes like Cabling errors and improperly seated cards. Moreover, it does not miss the service pack. Let us discuss the rest.

► File System and Hard Drive: The most common cause of a stop 0x7A. So test your HDD.
SeaTools for DOS and Windows - How to Use
It tests any brand of HDD, go for it without any hesitation.

Memory: Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.
If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Virus: Scan the system for possible virus infection with the following programs.
Dont use any antivirus that is installed in your computer.

BIOS: The BIOS is old.
Code:
BiosVersion = 1.90
BiosReleaseDate = 06/04/2009
Version 2.20 is available there: Satellite L305-S5921 Support | Toshiba
Attachment 334905
Let us know the results. Not saying anything about the motherboard right now, because we cannot test it.

P.S.: Consult with Golden before going for the BIOS update.
My System SpecsSystem Spec
29 Sep 2014   #16
QueenOrr

Win 7 32bit Home Premium SP1
 
 

yall are the best. thank you for adding to the knowledge. Seems like the OS's just do what they want. lol Im hard resetting this thing atleast 3x in a couple hour span. Last night I had the RedHat website open and it didn't freeze at all for like 8 hours...LOL I guess my threat of Linux has my Tosh scared!! lol ok Bios Update is next.... also could Media Center Extender to my xbox360 be partly responsible ?
My System SpecsSystem Spec
29 Sep 2014   #17
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by QueenOrr View Post
also could Media Center Extender to my xbox360 be partly responsible ?
Yes, it is.

But you havent supplied the files asked for.
My System SpecsSystem Spec
30 Sep 2014   #18
QueenOrr

Win 7 32bit Home Premium SP1
 
 

i havent done anything further. time (my child) hasnt allowed me to really spend time ... let me try to get the system info and driver info.
My System SpecsSystem Spec
30 Sep 2014   #19
QueenOrr

Win 7 32bit Home Premium SP1
 
 

heh there
My System SpecsSystem Spec
01 Oct 2014   #20
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by QueenOrr View Post
i havent done anything further. time (my child) hasnt allowed me to really spend time ... let me try to get the system info and driver info.
How sweet! How old he/she is?

Quote   Quote: Originally Posted by QueenOrr View Post
heh there
Hi QueenOrr. From the files it looks like an old installation of the OS, and there are lots of drivers those are outdated. A lot of things are there to be rectified.

If possible, opt for a clean reinstall. If you follow Clean Reinstall - Factory OEM Windows 7 then you will get a system that is driver complete by itself.

It will be the best option for you.

Let us know if you can do it or not. If not, then we will supply the other necessary information that you need to perform.
My System SpecsSystem Spec
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 Toshiba laptop freezing when in idle and often get the BSOD




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