BSOD playing world of tanks w/ browser running in background

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  1. Posts : 9
    Windows 8.1 x64
       #1

    BSOD playing world of tanks w/ browser running in background


    Long story short built I this computer for crypto-currency mining but couldn't get it stable, now I am trying to play some games on it but it still BSODs. I don't know much about bsod or troubleshooting but from what i remember it always showed up as the same error on the bsod (0ax000001 not sure how many zeros there were after the "x").
    Last edited by hudstr; 20 Sep 2014 at 10:16.
      My Computer


  2. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #2

    There are some important files missing from your logs, please run the DM Log Collector again and upload the new logs.
      My Computer


  3. Posts : 9
    Windows 8.1 x64
    Thread Starter
       #3

    Hopefully i did it right this time.
      My Computer


  4. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #4

    Yep, all there now. I'll take a look shortly but I'm not fully conversant with W8.1, if there is anything that would benefit from an 8.1 analyst looking at it I'll recommend you post your logs over on Windows 8 Forums
      My Computer


  5. Posts : 9
    Windows 8.1 x64
    Thread Starter
       #5

    yeah that probably would make more sense,I was just googling bsod and this popped up in the top results so I just automatically went to here, did think far ahead enough to look for a windows 8 forum
      My Computer


  6. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #6

    OK, turns out it was pretty simple. Every dump is singling out your ATI drivers.

    Code:
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A0000001, {5, 0, 0, 0}
    
    Probably caused by : atikmdag.sys ( atikmdag+2783e )
    
    Followup: MachineOwner
    Code:
    1: kd> lmvm atikmdag
    start             end                 module name
    fffff800`84ca1000 fffff800`85991000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Sat Jul 05 02:39:13 2014 (53B75741)
        CheckSum:         00CA8DE5
        ImageSize:        00CF0000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Download the 13.9 driver from here then use AMD Uninstall Utility to remove all traces of your current driver, CCC etc. Reboot and install the 13.9 driver.

       Note
    When installing choose 'Advanced' or 'Custom' (whichever option is available, just not Express) and uncheck everything except the video driver.


    Test and report back.
      My Computer


  7. Posts : 9
    Windows 8.1 x64
    Thread Starter
       #7

    well I just bsod'ed again. I installed catalyst 13.9 and unchecked the other driver stuff like the hdmi audio and the 3d driver thingy.
      My Computer


  8. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #8

    Same again, your ATI driver. Just to double check, you did uninstall all components of your previous driver before installing 13.9? If so, let's concentrate on your GPU.

    Run Furmark to stress test your GPU. Video Card - Stress Test with Furmark

       Note
    Run Furmark for around 30 minutes.

       Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them, if the temperature continues to rise steadily once it has reached 80°C be prepared to stop the test so as to not damage your GPU.
      My Computer


  9. Posts : 9
    Windows 8.1 x64
    Thread Starter
       #9

    yep I uninstalled the drivers control pannel>uninstall program> catalyst control center
      My Computer


  10. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #10

    OK, give Furmark a spin and see what happens.
      My Computer


 
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