BSOD while playing sims 4

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  1. Posts : 21
    Win7 64bit
       #1

    BSOD while playing sims 4


    Hello I have been getting an a1 BSOD error code every once in a while while playing sims 4 and while origin is open. I did just replace my ram with 2 new 8x2 PNY sticks of ram. if anyone could help me it would be appreciated. If you are needing any more info just let me know.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    You seem to have a few things going on here, but for now please uninstall Daemon Tools - it is a well known cause of BSOD's.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck C9, {23e, fffff88004401308, fffff98006aa6ee0, 0}
    
    *** WARNING: Unable to verify timestamp for GEARAspiWDM.sys
    *** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys
    Unable to load image \SystemRoot\system32\DRIVERS\dtsoftbus01.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for dtsoftbus01.sys
    *** ERROR: Module load completed but symbols could not be loaded for dtsoftbus01.sys
    Probably caused by : dtsoftbus01.sys ( dtsoftbus01+1308 )
    
    Followup: MachineOwner
    ---------
    If you experiencing BSOD's after that, rerun the tool and upload the new zip file.
      My Computer


  3. Posts : 21
    Win7 64bit
    Thread Starter
       #3

    Ok so i did want you said to do about damon tools and got another crash so here is the crash report.
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    Noted. I'll have a look tonight when I get home.
      My Computer


  5. Posts : 21
    Win7 64bit
    Thread Starter
       #5

    Thank you I do appreciate the help
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1A, {3452, 16605000, fffff700010d5da0, 0}
    
    *** WARNING: Unable to verify timestamp for aswSP.sys
    *** ERROR: Module load completed but symbols could not be loaded for aswSP.sys
    Probably caused by : aswSP.sys ( aswSP+10d66 )
    
    Followup: MachineOwner
    ---------
    Driver Reference Table

    The Avast installation is the issue here - its a very common problem. Uninstall Avast using these instructions, then download and install free MSE, which is known to never cause BSOD's.

    Monitor the situation and post back if required.
      My Computer


  7. Posts : 21
    Win7 64bit
    Thread Starter
       #7

    had another crash
      My Computer


  8. Posts : 21
    Win7 64bit
    Thread Starter
       #8

    and again right after post
      My Computer


  9. Posts : 21
    Win7 64bit
    Thread Starter
       #9

    Think that I might of had a bad stick of ram thank you for the help golden.
      My Computer


  10. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #10

    Sorry for the late reply.

    Follow this to test RAM.

    Run a minimum of 8 passes, preferably overnight, or until errors occur using MemTest86+.

    Reference this tutorial to help you use MemTest86+:
    RAM - Test with Memtest86+
      My Computer


 
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