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Windows 7: Windows 7 BSOD on a daily basis, unsure of actual problem

20 Sep 2014   #1
Charcoal

Windows 7 Home Premium
 
 
Windows 7 BSOD on a daily basis, unsure of actual problem

So I've had this HP G62 Notebook for about 3 years. It was a gift from my mother who bought it off of a friend (a good one who had no use for it). For a while, it ran fine and I could definitely accept the fact that it wasn't that great of a PC and I had neglected to actually buy another battery for it despite the fact that it had no battery in the first place. Now, I'm getting off-topic; starting about 3 months ago, my PC began to randomly BSoD for apparently no discernible reason (occasionally it would overheat, but I don't know if that's the issue). It started off rather infrequently, like every couple of weeks, and now it just bluescreens on a daily basis. Anyway, it doesn't have a battery and I keep it on "life support" all the time even though it's a laptop. I'm okay with computers, but with the more technical stuff I find myself lost, so I really have no idea what's causing this, and I would really appreciate some help. I've included the .zip in this message. Thanks in advance.

-Daniel


My System SpecsSystem Spec
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20 Sep 2014   #2
Charcoal

Windows 7 Home Premium
 
 

My computer actually crashed again an hour after I made this post.

Here's what the BSoD screen read:

BAD_POOL_HEADER

...

***STOP: 0x00000019 (0x0000000000000020, 0xFFFFFA8006231150, 0xFFFFFA8006231170, 0x0000000004020015)
My System SpecsSystem Spec
21 Sep 2014   #3
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
Host Name:                 DANIEL-PC
OS Name:                   Microsoft Windows 7 Home Premium 
OS Version:                6.1.7600 N/A Build 7600
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Emily
Registered Organization:   Hewlett-Packard
Product ID:                00359-OEM-8992687-00010
Original Install Date:     8/2/2010, 5:45:35 PM
System Boot Time:          9/20/2014, 9:40:31 PM
The first thing to do is update Windows 7 fully - you are missing a significant number of updates. If you still get BSOD's after Windows is fully updated, rerun the tool and post a new .zip file in your next reply.
My System SpecsSystem Spec
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21 Sep 2014   #4
Charcoal

Windows 7 Home Premium
 
 

Oh, thank you very much! I'll update my PC and get back to you asap.
My System SpecsSystem Spec
21 Sep 2014   #5
Charcoal

Windows 7 Home Premium
 
 

Alright, I think things are running more stable now. Computer hasn't crashed once since I installed updates (I had been missing Service Pack 1 for a good while now because it never installed correctly before). I really appreciate your help. Thanks!
My System SpecsSystem Spec
22 Sep 2014   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

My System SpecsSystem Spec
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 Windows 7 BSOD on a daily basis, unsure of actual problem




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