New
#11
Apologies your support lapsed, and thank you for being patient. I've taken a look at your dumps and have found the following outlined below.
Every single one of your dumps is blaming your ATI video drivers.
For testing purposes download the 13.9 driver from here then use AMD Uninstall Utility to remove all traces of your current driver, CCC etc. Reboot and install the 13.9 driver.Code:*** WARNING: Unable to verify timestamp for atikmdag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck A0000001, {5, 0, 0, 0} Probably caused by : atikmdag.sys ( atikmdag+28ece ) Followup: MachineOwner --------- 0: kd> lmvm atikmdag start end module name fffff880`0f222000 fffff880`10132000 atikmdag T (no symbols) Loaded symbol image file: atikmdag.sys Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys Image name: atikmdag.sys Timestamp: Fri Apr 18 03:13:16 2014 (53508A3C) CheckSum: 00EAEEE6 ImageSize: 00F10000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
NoteWhen installing choose 'Advanced' or 'Custom' (whichever option is available, just not Express) and uncheck everything except the video driver.
Uninstall Daemon Tools, a proven cause of BSODs.
1. Uninstall Daemon Tools.
2. Download the SPTD standalone installer and follow these steps:
3. Double click the executable to open it
4. Click the button shown below
If the button is grayed out as shown in the image, there is no more SPTD installation on your system and you can just close the window.