BSOD while watching Online Videos (YouTube for example)

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  1. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #11

    Apologies your support lapsed, and thank you for being patient. I've taken a look at your dumps and have found the following outlined below.

    Every single one of your dumps is blaming your ATI video drivers.

    Code:
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A0000001, {5, 0, 0, 0}
    
    Probably caused by : atikmdag.sys ( atikmdag+28ece )
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmvm atikmdag
    start             end                 module name
    fffff880`0f222000 fffff880`10132000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Fri Apr 18 03:13:16 2014 (53508A3C)
        CheckSum:         00EAEEE6
        ImageSize:        00F10000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    For testing purposes download the 13.9 driver from here then use AMD Uninstall Utility to remove all traces of your current driver, CCC etc. Reboot and install the 13.9 driver.

       Note
    When installing choose 'Advanced' or 'Custom' (whichever option is available, just not Express) and uncheck everything except the video driver.


    Uninstall Daemon Tools, a proven cause of BSODs.

    1. Uninstall Daemon Tools.
    2. Download the SPTD standalone installer and follow these steps:
    3. Double click the executable to open it
    4. Click the button shown below



    If the button is grayed out as shown in the image, there is no more SPTD installation on your system and you can just close the window.
      My Computer


  2. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #12

    i'll try ur advice, i never runned any beta driver, just the stable ones, so i wonder why it's having so much problems with it....

    Regarding Deamon Tools, do u have any other programms for opening .iso files? I don't need DT often, but sometimes i do (i even removed Deamon Tools from the autostart function, since i need it rarely)
      My Computer


 
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