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Windows 7: Multiple BSODs - 3B, 7e, 10, 50, can't play games anymore

21 Sep 2014   #1
NimbleNeil

Windows 7 Home Premium x64
 
 
Multiple BSODs - 3B, 7e, 10, 50, can't play games anymore

Hi, I have a computer with hardware capable of running almost all current titles, EG Bf3, Dota2, counter strike GO, that was until a few months ago.
I started experiencing serious ping issues / packet loss in games causing me to completely freeze, then re-appear where I would have been. On counter strike source "string_cmds" graph peaks when this occurs.
The problem has got worse now, though, I can't play more then 10 minutes of ANY game before something goes wrong, be it a game crash or my whole computer shuts down resulting in one of the many Blue screen Stop errors I have said.
The game will run perfectly smooth, then suddenly my whole computer will shut down. This can happen about 5 times a day depending on how willing I am to restart the game.
Google chrome has just started to crash frequently now, too, and with limited income being 16 I need to fix this rather buy a new pc.
I don't know whether this will be useful but the address for one of them ( I've had well over 100 by now) Is "at FFFFF8801047D000" and another.." STOP: 0x00000019"

Operating System
MS Windows 7 Home Premium 64-bit
CPU
Intel Core i3 550 @ 3.20GHz 47 C
Clarkdale 32nm Technology
RAM
4.00 GB Single-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard
Acer Aspire M3910 (CPU 1) 30 C
Graphics
HP S2031 (1600x900@60Hz)
AMD Radeon HD 5670 (Sapphire/PCPartner) 48 C
Hard Drives
625GB Western Digital WDC WD6400AAKS-22A7B SCSI Disk Device (SATA) 44 C
Optical Drives
HL-DT-ST DVDRAM GH60N SCSI CdRom Device

Her is more info that I have seen requested on a similar thread: Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {B93C142C-5F2B-48B4-8FA0-26D6E4EC1BB8}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.130318-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: N/A, hr=0x80070002
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B93C142C-5F2B-48B4-8FA0-26D6E4EC1BB8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3079974546-2268804720-4148765096</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire M3910</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A3 </Version><SMBIOSVersion major="2" minor="6"/><Date>20100517000000.000000+000</Date></BIOS><HWID>89BA3607018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800006-02-1033-7600.0000-3412010
Installation ID: 008216891342686391132600896726212182774810843881183823
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7QJB7
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 21/09/2014 19:26:01

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:12:2014 13:47
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAAABAAEAAQACAAAAAgABAAEA6GEeKGAhugO45FgY2jSphApjYFJcXQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS APIC1139
FACP ACRSYS FACP1139
HPET ACRSYS OEMHPET
MCFG ACRSYS OEMMCFG
SLIC ACRSYS ACRPRDCT
OEMB ACRSYS OEMB1139
ASF! LEGEND I865PASF
AWMI ACRSYS OEMB1139
SSDT DpgPmm CpuPm


I have uploaded what I'm assuming is the most recent dump from earlier today.


My System SpecsSystem Spec
.
21 Sep 2014   #2
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Welcome to SevenForums,

I have had a look at your last 3 DMP Files, 2 of them are referencing memory.

Can you try these steps for me

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
If there is no error, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip
My System SpecsSystem Spec
21 Sep 2014   #3
NimbleNeil

Windows 7 Home Premium x64
 
 

Hi, firstly thanks for your help! I wouldn't know where to start analysing those things,
I have run memory verifier for windows multiple times with no issues reported but will run this one through too.
I have also done a driver verifier with no errors found.

I will get back to you with the results once I've done them both again!
My System SpecsSystem Spec
.

21 Sep 2014   #4
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by NimbleNeil View Post
Hi, firstly thanks for your help! I wouldn't know where to start analysing those things,
I have run memory verifier for windows multiple times with no issues reported but will run this one through too.
I have also done a driver verifier with no errors found.

I will get back to you with the results once I've done them both again!
Brilliant, if you use memtest+ it can take upto 20 hours, but it is much more accurate
My System SpecsSystem Spec
21 Sep 2014   #5
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Harrie, there are twenty six dumps in the logs dating back one month, and the last two (the two from yesterday) are pointing out the ATI driver. Wouldn't it be best to look at all of them first before offering advice?
My System SpecsSystem Spec
21 Sep 2014   #6
NimbleNeil

Windows 7 Home Premium x64
 
 

I can see this will take some time, Is there a way to do this without Burning a CD? is windows memory tester good enough?

Didn't see your response, ignore this - I have college tomorrow so I guess I could get the mem tests done by tuesday?
My System SpecsSystem Spec
21 Sep 2014   #7
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by Boozad View Post
Harrie, there are twenty six dumps in the logs dating back one month, and the last two (the two from yesterday) are pointing out the ATI driver. Wouldn't it be best to look at all of them first before offering advice?
I mentioned i only look at the Last 3?
My System SpecsSystem Spec
21 Sep 2014   #8
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by NimbleNeil View Post
I can see this will take some time, Is there a way to do this without Burning a CD? is windows memory tester good enough?
You can use a USB

im guessing Boozad would like to take over from here...
My System SpecsSystem Spec
21 Sep 2014   #9
NimbleNeil

Windows 7 Home Premium x64
 
 

I' happy to heed both of your opinions as you will without doubt know a lot more than me haha.

I updated my graphics drivers at the same date as I ran the memory tests as I thought it may have been a source of the BSODs, I was crashing before updating them and am still crashing after.
My System SpecsSystem Spec
21 Sep 2014   #10
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Quote   Quote: Originally Posted by HarriePateman View Post
im guessing Boozad would like to take over from here...
No, just advising you read all of the logs before posting up.
My System SpecsSystem Spec
Reply

 Multiple BSODs - 3B, 7e, 10, 50, can't play games anymore




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