Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD after recent parts replacement (Error 124)

22 Sep 2014   #1
Dami107

Windows 7 Home Premium x64
 
 
BSOD after recent parts replacement (Error 124)

Hello good fellas! I hope you will be able to help me out with my problem, because it drives me crazy!

The PC is mainly used by my parents (YouTube, Facebook, movies, etc.). The configuration was pretty slow (nothing was changed for 6 years or so), but was just fine for them. MSI motherboard with Intel® Pentium® Processor E2160 and 2GB of DDR2 RAM. Unfortunately, the motherboard has died (I guess so). So I thought it's time to build a quite-modern PC for them. I have left good parts (Samsung hard drive and Corsair power supply).

The "refreshed" PC configuartion is as follow ("+" indicates brand new part):
Motherboard: Gigabyte GA-B85M-D3H (+)
CPU: Intel Core i5-4460 (+)
CPU cooling: provided with CPU (+)
Memory: GoodRam 2 x 4GB DDR3-1600 Dual Channel CL9 (+)

Power Supply: Corsair VX450W
Hard Drive: Samsung HD501LJ

and last:
Thermal paste: Arctic MX-2 1g (+)

After assembly, I have installed necessary drivers from the DVD (witch came with motherboard) and everything seemed to be OK. Unfortunately, after leaving PC for some time on idle, I got blue screen with error code 124. I had completly no idea, what could cause this problem. First thought was low CPU Vcore, which may be getting to low for stable work. CPUID HWMonitor (screenshot below) confirmed very low CPU Vcore values.

However, I have done a little more research (including sevenforums.com ) and downloaded BlueScreenView.exe, prime95.exe and RealTemp. I have read recommendation to perform a "Small FFTs" stress test for about 2 hours to see if there are any problems with CPU. I did start this test, but had to stop it about minute later, because RealTemp showed about 85 - 90 deg C on every core and there was no sign of stabilisation - temp. was rising and rising.

Intel Processor Diagnostic Tool 64bit passed the test, including one test "passed with warnings".

So, is it defective CPU? Or bad cooling? Or maybe something else I am not aware of? I thought that if I won't overclock CPU, I will be fine with Intel CPU Cooling.

Thanks for reading that much! Waiting for you reply!

And bonus question: I'm not native speaker, so if you could take your time and correct biggest errors in this post... It will make me happy


My System SpecsSystem Spec
.
22 Sep 2014   #2
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Welcome to SevenFourums,

So i have had a look at the Intel report:

Code:
CPU Frequency Test Passed with Warning!!!

The processor frequency could be affected by power management features. In order
to ensure the processor frequency is not affected by a power management setting,
enter BIOS, load defaults, and disable any 'Over-Clocking' or power
management features that may affect processor frequency. Also, set any
software applications which control power management features to default.
Prime 95 will stress your CPU more then The Intel test would 85 - 90 deg is far too high!

The Highest Temperature you CPU is able to reach without causing damage is: 72.72°C
ARK | Intel® Core? i5-4460 Processor (6M Cache, up to 3.40 GHz)
Lets try some troubleshooting:
  • Can you Boot into the BIOS and set everything as default.
  • Can you look at RealTempGT and take a reading of the Temperature and post it on here Please
My System SpecsSystem Spec
22 Sep 2014   #3
Dami107

Windows 7 Home Premium x64
 
 

@HarriePateman, thank you so much for your answer!

All BIOS setting are set to their default values. This PC is not meant to be overclocked.

I am attaching 2 screen shots taken from RealTempGT - one when idle, second one when stressed with prime95 for no more than 30 seconds.

Edit:
Also, I think that it's worth to mention that (using CPUID HWMonitor) CPU Vcore is very... um... unstable. It differs from min. value ~0.3V up to max. value ~2.0V (!). And it doesn't matter whether Vcore is set to auto in BIOS or if I change it manually to 1.0V.
My System SpecsSystem Spec
.

22 Sep 2014   #4
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Thank you i will ask the hardware guru's to come over and take a look to make sure the CPU is performing Properly.
My System SpecsSystem Spec
22 Sep 2014   #5
Dami107

Windows 7 Home Premium x64
 
 

@HarriePateman, thank you so much. I hope it's something that can be fixed at home.

I have contacted Intel Support Team and they believe that the problem lies in the motherboard.

After giving them results from Intel Processor Diagnostic Tools:
Quote:
Yes, according to this, the processor is overclocked, although it shouldn't be since is not unlocked.
Quote:
There seems to be an issue with the motherboard.
Quote:
I can tell for sure that the processor is not overclocking itself. I recommend you to check with gigabyte, because apparently it is modifying the processors stock settings beyond specs.
And answer for the question if they think that the problem could be caused by the motherboard.
Quote:
That is correct. But the fact that a processor that cannot be overclocked, is overclocked, leads to that. No processor can be overclocked by itself. Only motherboard BIOS / software settings can accomplish that.
My System SpecsSystem Spec
22 Sep 2014   #6
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Maybe its time to give gigabyte a call?
My System SpecsSystem Spec
22 Sep 2014   #7
Dami107

Windows 7 Home Premium x64
 
 

@HarriePateman, yeah but they do not provide phone number here in Poland. Anyway, I have created a warranty ticket and as soon as I get their reply I will inform you here.
My System SpecsSystem Spec
22 Sep 2014   #8
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Brilliant, Gigabyte are very good with there customer care
My System SpecsSystem Spec
22 Sep 2014   #9
Dami107

Windows 7 Home Premium x64
 
 

@HarriePateman, I hope you are not kidding
My System SpecsSystem Spec
22 Sep 2014   #10
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by Dami107 View Post
@HarriePateman, I hope you are not kidding
Im not, don't worry
My System SpecsSystem Spec
Reply

 BSOD after recent parts replacement (Error 124)




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Power surge damaged components or bad replacement parts. (troubelshoot
Hi, I was recently the victim of a power surge that fried my multi-adapter plug. When I tried to boot my system lter and the LEDs in the case flashed for a second, and went dead. I then stripped the whole computer (even taking apart the PSU). Once I put everything together again, the system...
Performance & Maintenance
BSOD happens daily at completely random times, recent error:0x0000004E
Hi, I've been experiencing blue screens almost daily for 6 months now. It all start around the time I upgraded to windows 8 in the summer. Since then, I downgraded to windows 7 and also experienced blue screens daily. I've updated all motherboard drivers (chipset, lan, usb ect) as well as network...
BSOD Help and Support
Recent, refractory BSOD error 0x000007a
Hi All, Two days ago I started getting BSOD out of the blue and now they are happening regularly. I have tried running disk checks, memory checks, updating drivers, reinstalling system software, and checking to make sure all my cables are connected correctly. I have a home built system with...
BSOD Help and Support
BSOD after recent Windows Updates, error 0x0000006b
Hello! I am currently facing a really annoying problem with a bsod occurring when booting the system. This bsod comes after I installed the following bunch updates provided by Windows Update: Office 2010: (KB982726) 32-Bit-Edition (KB2687501) 32-Bit-Edition (KB2687510) 32-Bit-Edition...
BSOD Help and Support
laptop replacement parts question
my laptop's touchpad currently go crazy when im controlling it what do you think is it faulty that i have to replace it or its just my system os, already tried restarting and system restore what website can i buy this replacement parts and about how much range is this touchpad my laptop is...
Hardware & Devices
BSOD while browsing and gaming, most recent error 0x0000003B
This is on a recent clean install. I've run memtest86 10 passes with no errors, ran a system scan, and checked both hard drives with the integrated windows software. DriverAgent says I have only one outdated driver. SF Diag Tool zip should be attached. I'm not sure where to go from here so any...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 00:24.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App