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Windows 7: BSOD in normal mode / wireless not detecting networks

22 Sep 2014   #1
NLBananas

Windows 7 Home Premium 64 bits
 
 
BSOD in normal mode / wireless not detecting networks

Hi,

Just had 3 blue screens in normal Windows mode. In safe mode now and so far no problems.
I was looking at my network card because to see why the laptop is not detecting any networks.
Maybe there is a connection?

I have downloaded and ran the DM Log connector. It is in Dutch but I hope it won't be a problem for you.
Thank you in advanc for your attention.


My System SpecsSystem Spec
.
22 Sep 2014   #2
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Hello and welcome to 7F,

I have a look at the DMP Files you uploaded:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff88007f69238, fffff88007f68a90, fffff80002c81a15}

*** WARNING: Unable to verify timestamp for AsDsm.sys
*** ERROR: Module load completed but symbols could not be loaded for AsDsm.sys
Probably caused by : AsDsm.sys ( AsDsm+135a )

Followup: MachineOwner
---------


Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff880024dc8c8, fffff880024dc120, fffff8800121a22c}

Probably caused by : Ntfs.sys ( Ntfs!NtfsAcquireFcbWithPaging+12c )

Followup: MachineOwner
---------


Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffff80002f6e131, 0, ffffffffffffffff}

Probably caused by : memory_corruption ( nt!MiPerformFixups+161 )

Followup: MachineOwner
---------



So there were 3 different blue screens that your received, and 2 different BugCheck's.



BugChecks:
  • 1E
  • 24


Firstly i would like to update that driver that caused the Top BSOD;

AsDsm.sys Asus Data Security Manager Driver

You can Download the upto date driver here: ASUSTeK Computer Inc. -Support-
My System SpecsSystem Spec
22 Sep 2014   #3
NLBananas

Windows 7 Home Premium 64 bits
 
 

Thank you for the welcome and the quick reply.
I repaired the driver as you recommended and attached a new log.
My System SpecsSystem Spec
.

22 Sep 2014   #4
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by NLBananas View Post
Thank you for the welcome and the quick reply.
I repaired the driver as you recommended and attached a new log.
Thank you, have you received anymore BSOD's since updating?

In Regards to the memory corruption BSOD, i would like you to try this:

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
If there is no error, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip
My System SpecsSystem Spec
22 Sep 2014   #5
NLBananas

Windows 7 Home Premium 64 bits
 
 

Thanks again, I am now running the RAM test. Haven't had any crashes since the driver repair. I will return as soon as I have the results of the memtest.
I'm assuming you haven't found anything relating to the network card not detecting any Wifi networks. I fear I wil have to replace it but that is always hard to determine before buying a new one.
My System SpecsSystem Spec
22 Sep 2014   #6
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by NLBananas View Post
Thanks again, I am now running the RAM test. Haven't had any crashes since the driver repair. I will return as soon as I have the results of the memtest.
I'm assuming you haven't found anything relating to the network card not detecting any Wifi networks. I fear I wil have to replace it but that is always hard to determine before buying a new one.
Brilliant please post the results, i would like to get the PC Stable before we tackle the networking issue.
My System SpecsSystem Spec
23 Sep 2014   #7
NLBananas

Windows 7 Home Premium 64 bits
 
 

Memtest was successful and after 10 passes it still reported no errors so I stopped it.
I turned on DV with the instructions and so far no BSOD.
My System SpecsSystem Spec
23 Sep 2014   #8
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Thats good news, so it sounds like the "Memory corruption" BSOD was caused by the outdated driver.

As you have no had anymore BSOD's i would just like to make sure that your HardDrive is performing Properly.

Please can you tell me your HDD or SSD Brand/make ECT.
My System SpecsSystem Spec
23 Sep 2014   #9
NLBananas

Windows 7 Home Premium 64 bits
 
 

HDD is wdc wd5000bevt-80a0rt0 500 GB
Not a great one I read here
My System SpecsSystem Spec
24 Sep 2014   #10
NLBananas

Windows 7 Home Premium 64 bits
 
 

New problems arising now. Google Chrome and Internet Explorer have trouble displaying proper graphics and are showing code or distorted pictures. A refresh sometimes clears things us but they are not working smoothly at the moment.
EDIT: This does not happen in safe mode.

Downloading Malwarebytes and Bitdefender both lead to corrupted exe files. Not sure if these are related but the problems do seem to pile up at the moment.
EDIT: Removed Malwarebytes in safe mode, downloaded it again in safe mode and now running complete scan. No errors found.
Restarted in normal mode and graphics again distorted in loading but in safe mode the images load fine.

Windows update isn't installng either and I tried the Update fixer from Microsoft but my computer says it is not a trusted program. Could this trust issue be related to the earlier mentioned corrupt files?
My System SpecsSystem Spec
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 BSOD in normal mode / wireless not detecting networks




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