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Windows 7: BSOD and other random crashes

22 Sep 2014   #1
pixeltox

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD and other random crashes

hey guys and thx alot to spending the time to read this complicated thread

i make the story Little bit short...Everything was okey no foult nowhere but i was bored due to the windows update files coz my pc had a cpu lagg spikes and when i played the games i was lagging so i did the format and in some wierd case i had to install windows 7 at the same harddisk as Everything else is installed...but now im getting bluescreens, game frezzes and the wierdest of all is when im installing the Adobe flash player 15 or something my pc sudently frezzes and i need to rebot manualy ...without Adobe it goes smoth

i attached the loggfiles down below im not good at the pc and the detailed information but if i forgot something important to add here plz let me know i will do my best to add that in the next post

i hope u can help me solve this madness coz ive spend like 5h on google Reading every post out there but there was nothing simular to my case


My System SpecsSystem Spec
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22 Sep 2014   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

hello, pixeltox. I'll help you if I can You only have 2 dump files and neither one is telling much, but we'll deal with them in a few minutes. Would you explain what you mean by having trouble with Windows Update and installing Windows 7 where everything else is installed? I don't understand. I would also like you to give us as much detail about your hardware as you can, including manufacturer and Model number. We sometimes have to look it up and it makes it much easier if it is in your system specs in the lower left corner of your last post.
Please fill out your System Specs

information   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs

Now the dump files. The only one that gives us any reason at all is the Direct X
Code:
dxgmms1
start             end                 module name
fffff880`11f72000 fffff880`11fb8000   dxgmms1    (pdb symbols)          c:\symcache\dxgmms1.pdb\93AB163000A844D5BF442A979FB6FF991\dxgmms1.pdb
    Loaded symbol image file: dxgmms1.sys
    Mapped memory image file: c:\symcache\dxgmms1.sys\5164DC1346000\dxgmms1.sys
    Image path: dxgmms1.sys
    Image name: dxgmms1.sys
    Timestamp:        Tue Apr 09 22:27:15 2013 (5164DC13)
    CheckSum:         00043C9B
    ImageSize:        00046000
    File version:     6.1.7601.18126
    Product version:  6.1.7601.18126
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.7 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     dxgmms1.sys
    OriginalFilename: dxgmms1.sys
    ProductVersion:   6.1.7601.18126
    FileVersion:      6.1.7601.18126 (win7sp1_gdr.130409-1534)
    FileDescription:  DirectX Graphics MMS
    LegalCopyright:   © Microsoft Corporation. All rights reserved.
That is your version of Direct X which comes through Windows Updates and is also usually installed with your games. You can check this link to make sure you have the latest version How to install the latest version of DirectX

Try that, fill out your system specs and give me an explanation of exactly what your problems were.
My System SpecsSystem Spec
22 Sep 2014   #3
pixeltox

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

thx essenbe for helping me out here from the start i had windows 7 installed on other location local disc D: but when i decide to do the format windows 7 would not let me install it from the begining ..i had a strange window message comming up with some file system so i had to switch to C: .....

i have uppdated the information by using the link u gave me ..thx man ! i had no clue how to fill that info

i didnt uinstalled DirectX coz i dont know how and i failed to search for a location in the pc and even with google :P but i reinstalled the direct X by the link and it said that i have the same (newest) version of DirectX...

if u need more info or details plz guide me so i can provide it for you i know im not good at this but i learn Quick best regards! PIXEL!
My System SpecsSystem Spec
.

22 Sep 2014   #4
pixeltox

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

hmmm i done some more Deep research and a program called bluestack couses some problem and i need your help guys !!!

when i tryed to uninstall it from the Control center in program list it said that the file is damage and cant be proceed ...so i was mad and did - ctrl ald delete performance - resource monitor and shut down the bluestack program and then i deleted it manualy from the program folder...but now when im runing loggfile every time i see the error that bluestacks files are missing and the program was shut down...how can i delete it completly ? is this a problem now? when i deleted it manualy ???
BlueStack - a program that u use in u mobile phones to get access to Kik Messenger ...dont download that crap guys i lern it the hard way ....anyway my pc is performing better now ´but ive dicovered few errors i hope u can help me with them....

ive got a blue screen - 0x00000019 (bugCheck)

and in dump files

Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Source : WMI
My System SpecsSystem Spec
22 Sep 2014   #5
pixeltox

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

this errors appeared while i was use IE 8 and player war thunder....i will update the info about Adobe flash 15 because i didnt installed it yet due to the previous crashes...
My System SpecsSystem Spec
22 Sep 2014   #6
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Bluestack is still installed, but you deleted the files, so it is trying to start and can't find the files, I think is your problem. You probably have Bluetooth programs that are trying to start and because you deleted the files, it can't so You are getting errors from the programs. Bluestack is your computer's Bluetooth program.

Also, do I understand that you are dual booting Windows 8 and Windows 7? You only list 1 Seagate hard drive, so I assume they are both on 1 hard drive. Do you have an external hard drive to back up your personal files?
My System SpecsSystem Spec
22 Sep 2014   #7
pixeltox

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

i menege to somehow uninstall that silly program :P i have only 1 hdd :P sry for misslead there :P im only using windows 7

but the biggest problem is when i installed Adobe flash player 15 and when im watching some stream on twitch my whole computer frezzes and i need to reboot manualy ..i dont have any bluescreen so i cant see it on dumpfile whats wrong
My System SpecsSystem Spec
22 Sep 2014   #8
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

OK, Give me a few minutes. Now, How about the external Hard drive and did you install drivers from your Motherboard's web site when you installed Windows 7?
My System SpecsSystem Spec
22 Sep 2014   #9
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

OK do 3 things for me. Click start, type device manager, click on device manager and post a screenshot
Screenshots and Files - Upload and Post in Seven Forums of it,
Next post another screenshot of disk management Disk Management - Post a Screen Capture Image

Also. please run Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
24 Sep 2014   #10
pixeltox

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

sorry for such a late respond ..was kinda buisy with real Life hmmm i done some repair with windows tool and CCleaner and its working slightly better but i get bluescreen like 1 time a day when im playing video games..

i hope i done Everything corretcly attached files down below ..3 of them

thx for advance for helping me with this madness best regards PIXEL!
My System SpecsSystem Spec
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