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Windows 7: BSOD Crash on new SAMSUNG 850 PRO SSD 256 GB install

23 Sep 2014   #1
themasterpc

Windows 7 Ultimate x64
 
 
BSOD Crash on new SAMSUNG 850 PRO SSD 256 GB install

Hello 7forumteam,

I didn't tought that this things can happen to me , but it seems that I need your help

Recently I purchased a new SSD, the all famous 850 PRO SSD ... but as soon as installed Windows on it, got several crashes.

I couldn't install successfully all windows updates, because some of them failed and after that some got corrupted, tried to repair with all available tools, but still left 1-2 updates ... anyway, pointed my hand on RAPID because of accessing the memory and this was a possible reason, because some stability was reached after it was disabled( and disabled stay after my last successfully install of windows)

Anyway, because of those not sucessfully updates, started from scratch again with a new windows install, but didn't installed at all the samsung magician latest version till I was able to do a complet install + all updates ... installed the samsung magician and even without rapid mode I get BSOD.

Don't know what to say, but I want to remind you that I hadn't any issue in last 4 years with my system, no BSOD , no memory issue, my last windows install was 3 years ago ...

I don't know which hw or driver is conflicting with the SSD, so I'm posting my minidumps files.

Hope to get this fixed otherwise I will RMA this SSD back to samsung.


My System SpecsSystem Spec
.
23 Sep 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
23 Sep 2014   #3
themasterpc

Windows 7 Ultimate x64
 
 

Hi Golden,

Thanks for your reply , I'm at my workplace now, the minidumps were submitted on my email.

That's why I didn't posted them in your requested format, is there anything else that you need?

Will run the collector once that I reach home and post here the requested files.
My System SpecsSystem Spec
.

23 Sep 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

OK. Run it and upload once you are home. I'll look at the .dmp files in the meantime, but its easier to analyse if I have the additional information the log collector provides/

I'll keep visiting back so just upload when you can.
My System SpecsSystem Spec
23 Sep 2014   #5
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
 *******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c000001d, fffff8800125bb21, fffff880091e8eb0, 0}

Probably caused by : hardware ( Ntfs!NtfsFsdWrite+51 )

Followup: MachineOwner
---------

4: kd> !thread
GetPointerFromAddress: unable to read from fffff80002d07000
THREAD fffffa8006dfe7d0  Cid 06bc.0bc4  Teb: 000000007ef2a000 Win32Thread: 0000000000000000 RUNNING on processor 4
IRP List:
    Unable to read nt!_IRP @ fffffa8007aa8010
Not impersonating
GetUlongFromAddress: unable to read from fffff80002c46ba8
Owning Process            fffffa8006ef2240       Image:         AS SSD Benchma
Attached Process          N/A            Image:         N/A
fffff78000000000: Unable to get shared data
Wait Start TickCount      45939        
Context Switch Count      19             IdealProcessor: 4             
ReadMemory error: Cannot get nt!KeMaximumIncrement value.
UserTime                  00:00:00.000
KernelTime                00:00:00.000
Win32 Start Address 0x00000000708264c2
Stack Init fffff880091e9db0 Current fffff880091e9180
Base fffff880091ea000 Limit fffff880091e4000 Call 0
Priority 25 BasePriority 25 UnusualBoost 0 ForegroundBoost 0 IoPriority 2 PagePriority 5
Try this please.....install Samsung Magician and see if you can update the firmware of the SSD. This might fix the issue, but we need to try it first.
My System SpecsSystem Spec
23 Sep 2014   #6
themasterpc

Windows 7 Ultimate x64
 
 

I have it installed, the latest Samsung Magician 4.4 and the latest firmware is installed (as samsung magician says)

But I'm aware that you need all files, we can speculate anything now.

I will force it to crash once that I reach home by keeping RAPID on and doing some memtest to utilize some memory.
My System SpecsSystem Spec
23 Sep 2014   #7
themasterpc

Windows 7 Ultimate x64
 
 

Please check the first post for the new zipfile.
My System SpecsSystem Spec
24 Sep 2014   #8
themasterpc

Windows 7 Ultimate x64
 
 

@Golden: Can you please review this post or assign it to another member from bsod team ... the system is somehow stable but I need to know what caused the crash, in case that happens in the near future.

Thanks.
My System SpecsSystem Spec
24 Sep 2014   #9
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

I've asked Arc to have a look for you if he has the time.
My System SpecsSystem Spec
24 Sep 2014   #10
themasterpc

Windows 7 Ultimate x64
 
 

great, thank you very much.
My System SpecsSystem Spec
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 BSOD Crash on new SAMSUNG 850 PRO SSD 256 GB install




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