Windows 7 keeps crashing on my new computer


  1. Posts : 3
    Windows 7
       #1

    Windows 7 keeps crashing on my new computer


    I just bought a new computer 3 days ago, and everytime close/minimize an app or adjust the volume via my keyboard my computer freezes. Every one keeps telling me I might have a virus, but I havn't downloaded anything yet. My virus software is kaspersky, which I receantly uninstalled because I was told it glitches with windows 7.
      My Computer


  2. Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       #2

    Welcome to SevenForums,

    Try some of our SevenForums reading material for a few minutes:

    Tutorial quick reference list for Installing Windows 7


    We are trying to help a lot of users and we will get back to you shortly.
    Help us help you by providing more details of your system & problem.
      My Computer


  3. Posts : 3
    Windows 7
    Thread Starter
       #3

    We paid office depot to install windows 7 for us.
      My Computer


  4. Posts : 1,377
    Win7x64
       #4

    brt93yoda said:
    We paid office depot to install windows 7 for us.
    Does the app minimisation symptom occur if you boot the machine into safe mode (press F8 at startup)?
      My Computer


  5. Posts : 3
    Windows 7
    Thread Starter
       #5

    There is no problem what so ever if I boot my computer in safe mode.
      My Computer


  6. Posts : 1,377
    Win7x64
       #6

    brt93yoda said:
    There is no problem what so ever if I boot my computer in safe mode.
    Viruses are generally not so obliging as to deactivate themselves in safe mode, unless they were written by an aspiring but inexperienced malware author, so the fact that you're fine in safe mode suggests that the machine is not poxed up. It also presents a relatively simple means of deducing the culprit...

    Use the in-built MSCONFIG utility to choose the option of a "diagnostic" startup, and then reboot (into normal mode - not safe mode). If everything is still OK at that point, choose "selective" startup in MSCONFIG and deselect roughly half of the optional components which it allows you to deactivate. Reboot again.

    If you're still good at that point, use MSCONFIG/selective to re-enable half of the optional components you deactivated, then reboot.

    If you're still symptom free... you get the idea
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 00:29.
Find Us