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Windows 7: BSOD out of the blue

23 Sep 2014   #1
Rogue75

Win7,64
 
 
BSOD out of the blue

I opened Outlook 2013 and while that was loading I double clicked a folder to open it. This caused a BSOD and unfortunately stopped our 3D print job.

Attached are the files. Thanks ahead of time for any help!


My System SpecsSystem Spec
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23 Sep 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {41287, d5a0000, 0, 0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+454f5 )

Followup: MachineOwner
---------
Unfortunately the .dmp file is inconclusive. Lets try and force a crash to reveal the driver.

Please do the following:

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
Driver Verifier - Enable and Disable

Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

I recommend creating a system restore point before turning on driver verifier:
System Restore Point - Create

If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
Safe Mode
My System SpecsSystem Spec
26 Sep 2014   #3
Rogue75

Win7,64
 
 

I've ran verifier for 24 hours and it hasn't bsod'd. hmm strange. I guess I'll just report back here whenever I get my next bsod.
My System SpecsSystem Spec
.

26 Sep 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Keep us informed
My System SpecsSystem Spec
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 BSOD out of the blue




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