BSOD out of the blue


  1. Posts : 3
    Win7,64
       #1

    BSOD out of the blue


    I opened Outlook 2013 and while that was loading I double clicked a folder to open it. This caused a BSOD and unfortunately stopped our 3D print job.

    Attached are the files. Thanks ahead of time for any help!
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1A, {41287, d5a0000, 0, 0}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+454f5 )
    
    Followup: MachineOwner
    ---------
    Unfortunately the .dmp file is inconclusive. Lets try and force a crash to reveal the driver.

    Please do the following:

    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
    Driver Verifier - Enable and Disable

    Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

    I recommend creating a system restore point before turning on driver verifier:
    System Restore Point - Create

    If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
    Safe Mode
      My Computer


  3. Posts : 3
    Win7,64
    Thread Starter
       #3

    I've ran verifier for 24 hours and it hasn't bsod'd. hmm strange. I guess I'll just report back here whenever I get my next bsod.
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    Keep us informed
      My Computer


 

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