I have had some random BSOD. Sometimes when my computer would restart i would loose chrome settings. Ex. My preferences would be gone. This happens every once in a while and got to a point where I need help fixing this thing. Also before the BSOD would happen my computer would freeze up with windows explorer crashing.
1. Click StartCode:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck F4, {3, fffffa800a617b30, fffffa800a617e10, fffff80003584270} ----- ETW minidump data unavailable----- Probably caused by : csrss.exe Followup: MachineOwner ---------
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type chkdsk /R and hit enter.
You will be prompted whether you wish to schedule a chkdsk scan at next startup, type 'Y' and hit enter. Now restart your computer and chkdsk will automatically run.
Report the outcome once its complete.
Download CrystalDiskInfo, run it and show the screen capture image similar to the one below.
Attachment 334433
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