BSOD 3B constantly when doing simple thing.

onethatkicks · 23 Sep 2014

Hello. I get BSOD'd everyday, but it happens most of the time when I watch a Youtube video or downloading a game from Steam, or just downloading in general I suppose. The stop code 3B pops up maybe 20 times a day, sometimes I can go a day without getting a crash. Also, I do receive other BSOD stop codes such as 7E,1A. I can't remember, but I heard they are related to the same error which is something to do with a driver. They don't happen as often as 3B.
Surprisingly, when I play games on a full load I NEVER BSOD only when doing simple things such as web browsing.

I have done some things people recommend on other sites like tom's hardware. I'v tried: Memtest, SFC /scannow, updating drivers. But no luck
My RAM made 2 passes with no errors on Memtest86 which took about an hour and a half or so. I wasn't too sure how long I should run that test.

SFC /SCANNOW does not find any problems or violations.

I am pretty sure I checked all or most drivers for updates, but it always says they are up to date, unless I have missed something.
Thanks for any help! I have been haunted by BSOD 3B for a long time...

I have uploaded my ZIP file.

PC Specs:

CPU: AMD FX-4100 Zambezi Quad-Core 3.6GHz (3.8GHz Turbo)
RAM: CORSAIR XMS3 8GB (2 x 4GB) DDR3 SDRAM DDR3 1333
GPU: HIS HD Radeon 7770 GHZ Edition
HDD: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5
MOBO: GIGABYTE GA-970A-D3 AM3+ AMD 970 + SB950
PSU: Rosewill Green Series RG630-S12 630W Continuous @40°C,80
OS: Windows 7 home premium 64 bit

Golden · 23 Sep 2014

Code:

fffff880`0a1566f0  fffffa80`07ac9070
fffff880`0a1566f8  fffff880`040851b7Unable to load image \SystemRoot\system32\drivers\aswSnx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys
 aswSnx+0x71b7
fffff880`0a156700  fffffa80`071d7010

Driver Reference Table - aswSnx.SYS

The most recent .dmp files are corrupted, but the one from 29/08/2014 clearly points to Avast as the issue. Replace it with free MSE and monitor for further issues.

Download Microsoft Security Essentials - Microsoft Windows

onethatkicks · 23 Sep 2014

Corrupted? does that mean you cannot view those? But thank you so much! I will remove Avast and replace it with MSE. I will post update if it happens again with a new ZIP file.

Golden · 23 Sep 2014

onethatkicks said:

Corrupted? does that mean you cannot view those?

I can only read them partially, but I suspect the bugcheck code in those is related to Avast.

Keep us updated on progress.

onethatkicks · 24 Sep 2014

UPDATE:

While the removal of Avast has reduced the number of BSOD's by a lot, ( thanks for that ) unfortunately, I am still getting them.
Today I had a couple of BSOD. 7E and 3B, both these codes had "atikmdag.sys" below the stop code, then I had the usual 3B crash twice. I also had a 1E.

I have created a new file which I will upload, hopefully nothing is corrupted this time so you can see all :)

Golden · 24 Sep 2014

I will have a look at this tonight when I get home.