BSOD Help - I believe it is a hardware issue


  1. Posts : 1
    Windows 7 Home Premium 64bit
       #1

    BSOD Help - I believe it is a hardware issue


    BCCode: 124
    BCP1: 0000000000000000
    BCP2: FFFFFA800B2924F8
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1


    The crashes have been coming more and more often now. I'm hopeful that its not too serious, but I have a bad feeling that something expensive is about to happen with my computer.
      My Computer


  2. Posts : 26,869
    Windows 11 Pro
       #2

    Please post Blue Screen of Death (BSOD) Posting Instructions use option 2 and click the Grab All button and give it time to finish, then upload the files here in a new post.

    Open a elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.
      My Computer


 

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