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Windows 7: Random BSOD - error 1E

27 Sep 2014   #11
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Sounds great. I hope your luck continues. If you would, let us know when you feel like the problem is resolved.


My System SpecsSystem Spec
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28 Sep 2014   #12
tgmorris99

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Well I spoke too soon as I went to wake the computer up this morning and it promptly blue screened with a 5c code.

I'm still pretty sure the HW is OK based on prior testing and a new sfc /scannow passed w/no errors so I'm running with driver verifier enabled as I post this. I've yet to install the Renasas drivers but I did add a Logitech mouse along with their drivers.

I've attached the latest crash logs.
My System SpecsSystem Spec
28 Sep 2014   #13
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Are you overclocking your system? Are there any settings in bios that affect hibernate? I'm noy familiar with Gigabyte bios, but I know there are sone settings in an Asus bios which will affect hibernation. The debugger won't tell us a lot, but I noticed a side comment about trying to unlock the CMOS lock. It's blamed on not being able to wake up the CPU.

Code:
nt!PopHandleNextState+12a
fffff800`01ec2cb9 8be8            mov     ebp,eax
SYMBOL_STACK_INDEX:  4
SYMBOL_NAME:  nt!PopHandleNextState+12a
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: nt
IMAGE_NAME:  ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP:  531590fb
IMAGE_VERSION:  6.1.7601.18409
FAILURE_BUCKET_ID:  X64_0x5C_HAL_FAILED_TO_RESTART_PROCESSOR_AFTER_SLEEP_nt!PopHandleNextState+12a
BUCKET_ID:  X64_0x5C_HAL_FAILED_TO_RESTART_PROCESSOR_AFTER_SLEEP_nt!PopHandleNextState+12a
ANALYSIS_SOURCE:  KM
FAILURE_ID_HASH_STRING:  km:x64_0x5c_hal_failed_to_restart_processor_after_sleep_nt!pophandlenextstate+12a
FAILURE_ID_HASH:  {a3f9a84b-3b7e-1e59-ab8e-459ed3091bc2}
Followup: MachineOwner
My System SpecsSystem Spec
.

28 Sep 2014   #14
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

What the dump technicallt blames is IaStor, but I doubt that is correct

Code:
hiber_iaStorA
start             end                 module name
fffff880`1b41e000 fffff880`1b6e1000   hiber_iaStorA T (no symbols)           
    Loaded symbol image file: hiber_iaStorA.sys
    Image path: \SystemRoot\System32\Drivers\hiber_iaStorA.sys
    Image name: hiber_iaStorA.sys
    Timestamp:        Thu Apr 03 18:00:05 2014 (533DE7F5)
    CheckSum:         000ABC34
    ImageSize:        002C3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver created to provide disk access during crash dump file generation. I suspect that these are generated for crashes that occur during hibernation/sleep transitions
My System SpecsSystem Spec
28 Sep 2014   #15
tgmorris99

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I'm not overclocking at all even though the G3258 and mobo are able to to so.

I'll do a bunch of sleep/wakeup testing today to see if I can aggravate it.

ETA: It had a BSOD the first time I tried but was fine several times after that. I've attached the dump.
My System SpecsSystem Spec
28 Sep 2014   #16
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

If your bios has a setting, Asus calls it Internal PLL overvoltage, enabled will disable sleep and hibernate. Whether Gigabyte has that or calls it something different, I don't know.

Another thing to try, if you use hibernate, which you shouldn't need with an SSD, open an elevated command prompt (click start, type cmd in the search box, Right click the entry that appears and select run as administrator) in the command prompt copy/paste this and see powercfg -h on
My System SpecsSystem Spec
28 Sep 2014   #17
tgmorris99

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I looked but didn't see anything like that. Not sure what the next step will be.

I don't have hibernate configured, just sleep mode so my system backups can happen unattended to my WHS overnight.
My System SpecsSystem Spec
28 Sep 2014   #18
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

OK, just look at your CPU settings and make sure your S states are enabled.
My System SpecsSystem Spec
01 Oct 2014   #19
tgmorris99

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I managed to go about 3 days w/o a BSOD. That includes 1 1/2 days running with the verifier enabled and no problems and my unattended backups have been working fine. I was simply browsing the internet when I got another 0x1E from fltmgr.sys and the dump is attached.
My System SpecsSystem Spec
01 Oct 2014   #20
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Check your SSD and make sure your Firmware is up to date also run Seatools for DOS (SeaTools for DOS | Seagate) on your other hard drives. Please make sure your Windows Updates are Current. Look at installed updates and see if there have been any Failures.
My System SpecsSystem Spec
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