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Windows 7: PC Crashes & Freezes

25 Sep 2014   #1
Heshie75v

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
PC Crashes & Freezes

My system lately will crash and freeze at different times while doing different tasks. I have tried to narrow it down and take notice as to what I am doing but there is no pattern. I could be surfing the net, writing an email or even scanning a document.
I have tested my memory with memtest and ran over 10 passes and everything was fine. My antivirus and malware is up to date and I have performed multiple scans and nothing.
I am enclosing a dmloger with the hope that someone can help me
Thanks in advance


My System SpecsSystem Spec
.
26 Sep 2014   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Heshie mate if you can get into safe mode run these for starters
if you haven't already
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html < use the /f and /r options in Option2 if necessary
My System SpecsSystem Spec
26 Sep 2014   #3
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {80000004, fffff80003197672, fffff8800954d090, 0}

Probably caused by : memory_corruption

Followup: memory_corruption
---------
The .dmp file is inconclusive. Since you have told us you have already run more than the recommended minimum of 8 passes with MemTest86+, we should dig a bit deeper now.

Please do the following:

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
Driver Verifier - Enable and Disable

Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

I recommend creating a system restore point before turning on driver verifier:
System Restore Point - Create

If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
Safe Mode
My System SpecsSystem Spec
.

26 Sep 2014   #4
Heshie75v

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Will do
My System SpecsSystem Spec
26 Sep 2014   #5
Heshie75v

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Here is the dump after my system froze again with the verifier running!
My System SpecsSystem Spec
27 Sep 2014   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Its the same .dmp file as your first post....please check in C:\Windows\Minidump.......what is the date of the last .dmp file?
My System SpecsSystem Spec
27 Sep 2014   #7
Heshie75v

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

the last dump is after I ran the verifier and the system froze again (verifier dump )
My System SpecsSystem Spec
27 Sep 2014   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Its the same .dmp file. Go into C:\Windows\Minidump and delete the .dmp file. Then turn on Driver Verfier again, and once you get a BSOD, see if a new .dmp file is created.

Attachment 334868
My System SpecsSystem Spec
27 Sep 2014   #9
Heshie75v

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

will do
My System SpecsSystem Spec
28 Sep 2014   #10
Heshie75v

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Attached is my dump using dmCollector after activating Verifier and my system freezing. Hope I did this right.

Thanks
My System SpecsSystem Spec
Reply

 PC Crashes & Freezes




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