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Windows 7: Win 7 crashing need reboot cause event 41

26 Sep 2014   #1
FrostyAMD

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Win 7 crashing need reboot cause event 41

Recently restored a back up of my c drive. Image was checked and verified before restoring. Now windows is randomly crashing requiring a reboot. Checked event viewer and noticed event 41 coincided with the crashes . No particular app or or action seems to trigger this also have run MSE and malwarebytes and both say things are fine . Any and all help in trying to sole this will be much appreciated. Thank you.


My System SpecsSystem Spec
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26 Sep 2014   #2
FrostyAMD

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

No Help ????
My System SpecsSystem Spec
28 Sep 2014   #3
FrostyAMD

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Please !! really need help
My System SpecsSystem Spec
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28 Sep 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Is Windows fully updated?
My System SpecsSystem Spec
28 Sep 2014   #5
FrostyAMD

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

yes
My System SpecsSystem Spec
29 Sep 2014   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Can I ask why you decided to restore an earlier image? Are you overclocking any components?

Please provide screen capture of component temps. using HWInfo
My System SpecsSystem Spec
30 Sep 2014   #7
FrostyAMD

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Reason for installing back up was that I got some kind of virus or malware. It took out Malwarebytes and MSE. After checking google for solution to problem. Figured easiest way was to install a back up. Backup was from ShadowProtect.
Yes I do overclock. I have tried running at default but problem seems to persist no matter the clock
My System SpecsSystem Spec
30 Sep 2014   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

OK. Can you please run TDSSKiller and report back the findings:

http://support.kaspersky.com/viruses/disinfection/5350
My System SpecsSystem Spec
30 Sep 2014   #9
FrostyAMD

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

No threats found
My System SpecsSystem Spec
02 Oct 2014   #10
FrostyAMD

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

@Golden Are you coming back ????
My System SpecsSystem Spec
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 Win 7 crashing need reboot cause event 41




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