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BSOD doing upgrade Win 7 involves Atheros Valkyrie BootROM
I've been trying to do this upgrade/install now for about 80 hours or more and have gotten nowhere. Initially, I set out to fix my Win 7 Home Premium system because it started behaving very weirdly. ALL of the network printers disappeared, including the icons. Investigated and found the spoolsv.exe print cannot continue running more than a few seconds.
At first I suspected some sort of virus, but I've tried Norton, Kaspersky, and AVG and they find nothing.
I keep getting a message window that pops up and claims that the copy of Windows is not genuine. It is. I spent a few hours on the phone with a Microsoft rep and after trying to sell me 12 months of support for $149.00 (or one month for $99.00), he gave up and tried to actually look at the system. It was half-hearted. He installed Hitman, looked around for a while, deleted a few insignificant things, then told me everything should be fine. Of course, nothing changed. I had already done far more than he had and knew it wouldn't help.
Anyway, the system is an Intel motherboard and uses a TP-Link wireless (Atheros chip AR9271). I've given up on trying to figure out how to fix the corrupt files and just figured I'd do the upgrade, such as shown in this thread.
When I start the upgrade and get to the part:
Upgrading Windows will affect the following devices and/or programs: *
These devices might not work properly after the upgrade. Before upgrading, we recommend updating the drivers for these devices. Cancel the upgrade, open Control Panel and search for "update device drivers", or go to the device manufacturer's website to search for updated drivers.*
Universal Serial Bus controllers: Atheros Valkyrie BootROM
Now, a little history. Over the past few months, anytime I've used Bluetooth on this machine, if I left it overnight, it would BSOD. No Bluetooth, no crash. I've removed anything Bluetooth from the machine. I don't believe it has any that is resident on the motherboard. I cannot find anything in the devices that relates to the Atheros Valkyrie. I do see the wireless stuff, but think it is unrelated.
Everytime I try to the upgrade, if I go beyond the above message, and let it upgrade, it spends about an hour doing the upgrade, then gets to the very last steps, where it is starting up processes and devices and then, surprise, it does a quick BSOD, then reboots, and puts out an error message about the upgrade failing and it restores to the original system.
I've tried everything I can think of, removing all the USB devices (except for the physical boards themselves, which I may try), nothing seems to matter. That message is always there. I can't imagine where to “remove” the Valkyrie bootROM? Finally, I unplugged the wireless dongle and used my Samsung phone as a tethered wireless device and removed the Atheros device from the system devices and removed the driver in Control Panel, it made no difference.
I do see a few items in the registry that refer to the Valkyrie, but I'm not one to delete things in the registry without good guidance. I've always seen registry work right up there with being on a bomb squad.
I'd love to be able to complete the upgrade, but it always dies when it tries to enable the devices, and I'm pretty certain it is when it hits the Valkyrie activation.
Is there a way to remove Valkyrie? If not, is there a way to make the upgrade ignore it? (I suspect not.) I'm at wits end and any suggestions would be appreciated. An MGADiag I did a few days back follows:
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE21 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-RBVK8-98C7J-6897J Windows Product Key Hash: bhA9DvCJ7wTL2tprC/9j9f386Fg= Windows Product ID: 00359-OEM-9816576-42434 Windows Product ID Type: 8 Windows License Type: COA SLP Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {F72C57DD-3F13-4F14-B41D-CE50408BF323}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.140303-2144 TTS Error:* Validation Diagnostic:* Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:\Windows\system32\sppcext.dll[Hr = 0x800b0100] File Mismatch: C:\Windows\system32\slcext.dll[Hr = 0x80004005] Other data--> Office Details: <GenuineResults><MachineData><UGUID>{F72C57DD-3F13-4F14-B41D-CE50408BF323}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6897J</PKey><PID>00359-OEM-9816576-42434</PID><PIDType>8</PIDType><SID>S-1-5-21-2548310804-1380299124-3519938251</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DH61BE__</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>BEH6110H.86A.0016.2011.0118.1128</Version><SMBIOSVersion major="2" minor="6"/><Date>20110118000000.000000+000</Date></BIOS><HWID>B0433E07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> * Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, HomePremium edition Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00196-165-742434-02-1033-7601.0000-3042011 Installation ID: 017600078530568486891743681083149865206093723551769664 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: 6897J License Status: Licensed Remaining Windows rearm count: 3 Trusted time: 9/20/2014 4:57:18 PM Windows Activation Technologies--> HrOffline: 0x8004FE21 HrOnline: N/A HealthStatus: 0x0000000000000240 Event Time Stamp: 9:19:2014 15:08 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui HWID Data--> HWID Hash Current: MgAAAAEAAgABAAEAAQABAAAAAwABAAEA6GEiWEqKcHB86YQ5FO4+24pozJh7kEn/LnM= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information:* * ACPI Table Name OEMID Value OEMTableID Value * APIC INTEL* DH61BE * * FACP INTEL* DH61BE * * HPET INTEL* DH61BE * * MCFG INTEL* DH61BE * * SSDT INTEL* DH61BE * *
Last edited by Brink; 25 Sep 2014 at 08:43. Reason: code box
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