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Windows 7: bad pool caller BSOD when booting

28 Sep 2014   #1
DIANEE

win 7 Home Premium 64 bit
 
 
bad pool caller BSOD when booting

I got the BSOD BAD_POOL_CALLER almost every time I turn on my laptop.
Whenever this happen I forced shutdown by pushing the on/off button and it boots ok at second try...until today! This time I had to try three times to make my laptop work so now I really need to fix it. PLEASE help!
I tried "restore" but it didn't work
I attached the zip file as instructed.


My System SpecsSystem Spec
.
29 Sep 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi DIANEE.

The BSODs are caused by Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter (BCM43XX).
Code:
BugCheck C2, {7, 109b, 533b200, fffffa800a0ace00}

*** WARNING: Unable to verify timestamp for bcmwl664.sys
*** ERROR: Module load completed but symbols could not be loaded for bcmwl664.sys
GetPointerFromAddress: unable to read from fffff800030c7100
GetUlongFromAddress: unable to read from fffff800030c71c0
Probably caused by : bcmwl664.sys ( bcmwl664+13e39 )

Followup: MachineOwner
---------
Which is sort of old.
Code:
    Image name: bcmwl664.sys
    Timestamp:        Tue May 08 12:20:46 2012 (4FA8C246)
Update to the driver is needed to deal with the BSODs. But apparently there is nothing available with Broadcom for it.

Search for the driver in Drivers & software for HP Pavilion m6-1000 Entertainment Notebook PC series - HP Support Center .... HP Pavilion m6 Notebook PC.

Let us know the result.
My System SpecsSystem Spec
05 Oct 2014   #3
DIANEE

win 7 Home Premium 64 bit
 
 

First, thank you for your help!!
After I read your reply today, I checked "Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter (BCM43XX)" in Device Manager. It said that it's up-to-date, but I downloaded 'broadcom wireless lan driver for microsoft windows 7' from 'hp.com' anyway.
BSOD didn't pop up when I reboot my laptop after re-installation, but I'll reply again if it show again.
Again, thanks for your help! Thanks.
My System SpecsSystem Spec
.

06 Oct 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Good news!

Let us know for any further BSOD.
My System SpecsSystem Spec
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 bad pool caller BSOD when booting




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