bad pool caller BSOD when booting


  1. Posts : 2
    win 7 Home Premium 64 bit
       #1

    bad pool caller BSOD when booting


    I got the BSOD BAD_POOL_CALLER almost every time I turn on my laptop.
    Whenever this happen I forced shutdown by pushing the on/off button and it boots ok at second try...until today! This time I had to try three times to make my laptop work so now I really need to fix it. PLEASE help!
    I tried "restore" but it didn't work
    I attached the zip file as instructed.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi DIANEE.

    The BSODs are caused by Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter (BCM43XX).
    Code:
    BugCheck C2, {7, 109b, 533b200, fffffa800a0ace00}
    
    *** WARNING: Unable to verify timestamp for bcmwl664.sys
    *** ERROR: Module load completed but symbols could not be loaded for bcmwl664.sys
    GetPointerFromAddress: unable to read from fffff800030c7100
    GetUlongFromAddress: unable to read from fffff800030c71c0
    Probably caused by : bcmwl664.sys ( bcmwl664+13e39 )
    
    Followup: MachineOwner
    ---------
    Which is sort of old.
    Code:
        Image name: bcmwl664.sys
        Timestamp:        Tue May 08 12:20:46 2012 (4FA8C246)
    Update to the driver is needed to deal with the BSODs. But apparently there is nothing available with Broadcom for it.

    Search for the driver in Drivers & software for HP Pavilion m6-1000 Entertainment Notebook PC series - HP Support Center .... HP Pavilion m6 Notebook PC.

    Let us know the result.
      My Computer


  3. Posts : 2
    win 7 Home Premium 64 bit
    Thread Starter
       #3

    First, thank you for your help!!
    After I read your reply today, I checked "Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter (BCM43XX)" in Device Manager. It said that it's up-to-date, but I downloaded 'broadcom wireless lan driver for microsoft windows 7' from 'hp.com' anyway.
    BSOD didn't pop up when I reboot my laptop after re-installation, but I'll reply again if it show again.
    Again, thanks for your help! Thanks.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Good news!

    Let us know for any further BSOD.
      My Computer


 

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