BSOD occurring randomly but no BSOD message just restarting.

alexlewis · 28 Sep 2014

Hi,

This is my first time posting, so sorry if my thread title is awful but really didn't know how to explain my system problems, I've been using these forums for a long time with previous issues and have tried so much with my current problems to fix it myself, but my PC knowledge/experience has a limit.

I am getting completely random BSOD type shutdowns without the blue screen appearing with any messages, this can happen during a virus scan (MSE) or during malwarebytes premium scan, happens during /sfc scannow, randomly IE9 or Chrome can crash/not respond of which sometimes can lead to a BSOD type crash, it's happened whilst installing Windows updates or searching for any new updates.

A few fresh installs ago I was getting these problems WITH BSOD messages and I thought it might be bad memory so I ran memtest86 for 7 passes on each stick in each slot, one was bad so I have since purchased new RAM and a new SSD (which was my reward for finding a problem out all by myself). I got problems again still so I completed another fresh install and installed the basics as a test, latest gfx drivers, motherboard drivers, then struggled with windows updates, any that failed repeatedly I downloaded and installed from MS website, then my antivirus software and I'm still getting random BSODs and IE/Chrome crashing (ALOT).

I should add I followed the steps for my SSDs in this link: Solid State Drive (SSD) Tweaks for Windows 7
Not sure if that's any help, I have a nasty gut feeling it's a dodgy PSU/Mobo but my wallet is hoping it really isn't, if it is the case I'd rather the PROs tell me straight over randomly searching websites for answers. Many Thanks

Arc · 30 Sep 2014

alexlewis said:

I am getting completely random BSOD type shutdowns without the blue screen appearing with any messages,

So no BSOD is appearing? There is no crash dump recorded, too. That makes it sense that you are not having a BSOD issue, but random shutdown. Which may be caused by anything and everything.

First make it sure that there is no problem with the power connection and power chords.

Next make it sure that the PSU is working properly.

Next, monitor the temperature. Publish a Speccy snapshot after a couple of hours of normal usage: Speccy - Publish Snapshot of your System Specs .

If all is OK upto this point, the next thing to do is a complete dismantle, dusting and re-seating the computer.

Do upto this point. Report back the situation. If nothing is changed then more steps will be needed.

alexlewis · 30 Sep 2014

Hello Arc,

Thanks alot for your reply first off.

I accidently fed you false information, I AM getting BSOD messages, they are just appearing on my TV via my HDMI instead of my monitor, at the time I didn't expect this as it hadn't done it this way previously, so for that im sorry, I have only seen one so far and that was "MEMORY_MANAGEMENT" STOP: 0x0000001A message, I shall add any more I get. I shall do the tasks given by yourself firstly and report back just thought this might help/change things.

As for minidumps I have it setup for them but I think as I followed that link for setting up my SSD's I have No Paging File set, shall I turn this back on to produce the dumps required to help with the fault finding?

I also updated my BIOS just after I posted my first post, from F2 to F7, I still got BSODs but my system seemed slightly more stable, i.e It let me run a full MSE virus scan (which it never would before). Today after being at work I switched my PC on and during start up got:

"Checking File system on C:
This type of the file system is NTFS.

One of your disks needs to be checked for consistency."

Hope this helps, I don't know what is useful or just pointless information at this point, thanks again.