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Windows 7: Sudden BSOD (wife cleared screen so I don't have more info)

28 Sep 2014   #1
HairyScot

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Sudden BSOD (wife cleared screen so I don't have more info)

Wife got BSOD on her Windows 7 Pro X64 system.
Unfortunately she restarted before letting me know.
Hopefully all the relevant info will be in the diagnostic file.


My System SpecsSystem Spec
.
28 Sep 2014   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

HairyScot, you have actually had 5 of them dating back to 2012. all but 2 of them, including the most current one, were caused by
Code:
 NEOFLTR_650_15551
start             end                 module name
fffff880`00dad000 fffff880`00dc9000   NEOFLTR_650_15551 T (no symbols)           
    Loaded symbol image file: NEOFLTR_650_15551.SYS
    Image path: \??\C:\Windows\system32\Drivers\NEOFLTR_650_15551.SYS
    Image name: NEOFLTR_650_15551.SYS
    Timestamp:        Sat Apr 10 14:02:01 2010 (4BC0CB29)
    CheckSum:         00025459
    ImageSize:        0001C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Which is much of the same problem you had in your 2013 thread (BSOD while playing Free Cell). The driver date has not changed from that time and needs updating.
My System SpecsSystem Spec
28 Sep 2014   #3
HairyScot

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by essenbe View Post
HairyScot, you have actually had 5 of them dating back to 2012. all but 2 of them, including the most current one, were caused by
Code:
 NEOFLTR_650_15551
start             end                 module name
fffff880`00dad000 fffff880`00dc9000   NEOFLTR_650_15551 T (no symbols)           
    Loaded symbol image file: NEOFLTR_650_15551.SYS
    Image path: \??\C:\Windows\system32\Drivers\NEOFLTR_650_15551.SYS
    Image name: NEOFLTR_650_15551.SYS
    Timestamp:        Sat Apr 10 14:02:01 2010 (4BC0CB29)
    CheckSum:         00025459
    ImageSize:        0001C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Which is much of the same problem you had in your 2013 thread (BSOD while playing Free Cell). The driver date has not changed from that time and needs updating.
Thank you.

I'll look into getting that updated.
My System SpecsSystem Spec
.

28 Sep 2014   #4
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

No problem. It seems like it has been causing problems for quite a while.
My System SpecsSystem Spec
28 Sep 2014   #5
HairyScot

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by essenbe View Post
No problem. It seems like it has been causing problems for quite a while.
Worrying thing is that it's part of a Secure VPN Package supplied by a company for which she contracts.
My System SpecsSystem Spec
28 Sep 2014   #6
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I would feel certain they would know how to deal with it.
My System SpecsSystem Spec
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 Sudden BSOD (wife cleared screen so I don't have more info)




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