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Windows 7: BSOD - NTOSKRNL.exe - Unknown cause

29 Sep 2014   #1
RyanM1994

Windows 7 Enterprise x64
 
 
BSOD - NTOSKRNL.exe - Unknown cause

Hi,

I am trying to determine the cause of the BSOD.

I work in IT as a Desktop Support Analyst and am having difficulties finding the root cause.

Please take a look at the attached


Thanks,
Ryan


My System SpecsSystem Spec
.
29 Sep 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8007d10b30, fffffa8007d10e10, fffff80002fd0270}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------
Unfortunately the .dmp files don't offer any clues as to the cause, but 0xF4's are usually indicative of a disk error. I recommend testing the disk using the short test in the DOS version of SeaTools, as explained here:
SeaTools for DOS and Windows - How to Use
My System SpecsSystem Spec
29 Sep 2014   #3
RyanM1994

Windows 7 Enterprise x64
 
 

Hi,

This is very odd.

It passed the short test and SMART test.

I have a Dell hub/docking station.
It uses the DisplayLink driver.

People are relaying that this driver causes issues (Simple google search).

Not sure where to go with this.
My System SpecsSystem Spec
.

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 BSOD - NTOSKRNL.exe - Unknown cause




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