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Windows 7: Random BSOD when playing games, error 0x0000001e

29 Sep 2014   #1
marmiteistasty

Windows 7 Ultimate x64
 
 
Random BSOD when playing games, error 0x0000001e

Hey guys, I've been fighting with an issue my computer's been having pretty much ever since I built it, with everything from bad ram to outdated drivers, I've pretty much seen it all. I don't use my computer every day, but I will usually see a blue screen when I do.
What's most confusing to me is that when I play graphically intense games like Crysis or Battlefield, my computer performs fine, but while watching videos or playing League of Legends, I'll often get a blue screen.
Anyway, the error that I most often see nowadays is 0x0000001e followed by four phrases of 0x0000000000000000... I've received blue screens with the error codes of something like DRIVER_IRQL_NOT_LESS_OR_EQUAL, but updating my drivers seems to have fixed that one.
I'm gonna upload the DM Log file as requested by the guidelines, but I do have pictures too, if they're helpful.
Any help is appreciated guys, thanks!


My System SpecsSystem Spec
.
29 Sep 2014   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

hello, marmiteistasty. I will try to help you with your issues. I see you have filled out your System Specs, could ZI get you to add a few more details please. I would like to know Manufacturer and brand of all components. Sometimes it is necessary for us to look up components, so the details are important, like what CPU cooler and PSU do you have.

When you installed Windows did you use the driver installation disk or did you download them from the Motherboard Manufacturer's Web sit (Motherboards - MAXIMUS VI HERO - ASUS}? The web site is always more current than the driver disk.

You only had one dump file in the files you uploaded. Would you please ensure your computer is configured for Small Memory Dumps Dump Files - Configure Windows to Create on BSOD
The dump files list 2 issues.
Code:
 dtsoftbus01
start end module name
fffff880`0497f000 fffff880`049c7000 dtsoftbus01 T (no symbols) 
Loaded symbol image file: dtsoftbus01.sys
Image path: \SystemRoot\system32\DRIVERS\dtsoftbus01.sys
Image name: dtsoftbus01.sys
Timestamp: Thu Jun 20 02:22:51 2013 (51C2ADCB)
CheckSum: 00050AD5
ImageSize: 00048000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Which is Daemon Tools driver. Dameon Tools is a well known BSOD causer in Windows as well as Alcohol 120 and other SPD pass-through programs Please uninstall any of these programs
Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause of BSOD's.

1. Uninstall Daemon Tools.
2. Download the SPTD standalone installer and follow these steps:
- Double click the executable to open it
- Click the button shown below



If the button it is grayed out, as shown in the image, there is no more SPTD installation on your system, and you can just close the window.


Code:
iaStorF
start             end                 module name
fffff880`01600000 fffff880`0160b000   iaStorF  T (no symbols)           
    Loaded symbol image file: iaStorF.sys
    Image path: \SystemRoot\system32\DRIVERS\iaStorF.sys
    Image name: iaStorF.sys
    Timestamp:        Thu Aug 01 20:39:54 2013 (51FB0DEA)
    CheckSum:         0000A1A7
    ImageSize:        0000B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
iaStorF is part of Intel Rapid storage technology (IRST), which is Intel's Raid driver. But first I would like you to uninstall Dameon Tools and also run a test on your hard drive. Please run the Seatools for DOS ( SeaTools for DOS | Seagate ) which is Seagates Diagnostic program. Please run the long and the short tests.

Also, while you are on Asus website for your board, please look at all drivers and update any that are not up to date, particularly IRST and your Chipset drivers.
My System SpecsSystem Spec
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 Random BSOD when playing games, error 0x0000001e




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