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Windows 7: BSOD when watching video online

02 Oct 2014   #1
NickyEvil

7 64
 
 
BSOD when watching video online

BSOD every time when watching video on Chrome
Like youtube,twitch


My System SpecsSystem Spec
.
02 Oct 2014   #2
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Your single dump file is blaming Kaspersky.

Code:
fffff880`0d5bb468  fffff880`013df5b6
*** WARNING: Unable to verify timestamp for kl1.sys
*** ERROR: Module load completed but symbols could not be loaded for kl1.sys
 kl1+0x1b25b6
Uninstall Kaspersky and install MS Security Essentials and MalwareBytes.

Note   Note
Make sure you uncheck the 'Enable Free Trial' box when installing MalwareBytes.




Uninstall Alcohol 120%, a proven cause of BSODs.

1. Uninstall Alcohol 120%.
2. Download the SPTD standalone installer and follow these steps:
3. Double click the executable to open it
4. Click the button shown below



If the button it is grayed out, as shown in the image, there is no more SPTD installation on your system, and you can just close the window.
My System SpecsSystem Spec
11 Oct 2014   #3
NickyEvil

7 64
 
 

Hi,
Here is my new dump file.

Thank for help.
My System SpecsSystem Spec
.

11 Oct 2014   #4
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Sorry to hear you've had another BSOD, unfortunately the new logs you've uploaded only contain the same single dump file as in the original logs dated October 2nd. I can't give you any new information due to that sorry.
My System SpecsSystem Spec
11 Oct 2014   #5
NickyEvil

7 64
 
 

Is there have any way to find the new log manually?
My System SpecsSystem Spec
Reply

 BSOD when watching video online




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