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Windows 7: BSOD after I turn Computer NEW Computer on, or whilst sleeping

02 Oct 2014   #1
TheRealDanny

Windows 7 Home Premium 64bit
 
 
BSOD after I turn Computer NEW Computer on, or whilst sleeping

New computer keeps blue screening during or after my computer goes to sleep. Was told to upload this, and also it says part of the reason is in the Minidump folder or the Temp folder.


My System SpecsSystem Spec
.
02 Oct 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by TheRealDanny View Post
New computer keeps blue screening during or after my computer goes to sleep. Was told to upload this, and also it says part of the reason is in the Minidump folder or the Temp folder.
Hi TheRealDanny.

The crash dump (a Stop 0x3B one) is not saying anything in detail about the probable cause of the BSOD).

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.
If it does not show any error, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
02 Oct 2014   #3
TheRealDanny

Windows 7 Home Premium 64bit
 
 

Already have done many mem tests... Many... and I also took out each individual RAM but none of them were bad.
My System SpecsSystem Spec
.

02 Oct 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Which tool you used to test the RAM? If you used Memtest86+ as suggested, then how many continuous passes you let it run?
My System SpecsSystem Spec
04 Oct 2014   #5
TheRealDanny

Windows 7 Home Premium 64bit
 
 

I did use Memtest and ran it over night, nothing came up. In the morning I put the computer to sleep, and about an hour later I turned it on again and it had crashed. Same message came up when I logged in, basically said I blue screened again.
My System SpecsSystem Spec
04 Oct 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK, then go for driver verifier now.
My System SpecsSystem Spec
05 Oct 2014   #7
TheRealDanny

Windows 7 Home Premium 64bit
 
 

So it's been a day now and so far there has been no blue screens. How much longer should I wait?
My System SpecsSystem Spec
06 Oct 2014   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

If verifier did not catch anything within 24 hours of normal usage, you may turn it off.

If the BSODs continue to occur, we may need to search for the reason elsewhere.
My System SpecsSystem Spec
07 Oct 2014   #9
TheRealDanny

Windows 7 Home Premium 64bit
 
 

I was going to turn of the verifier in about 5min, but then it froze. It didn't blue screen this time, it just froze. It has frozen before a couple of times, but only in after the computer has been on for an hour (minimum). It usually blue screens after it has been put to sleep or right afterwards. But it did not blue screen whilst the verifier was on.
My System SpecsSystem Spec
07 Oct 2014   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK, now disable verifier and use the computer normally. If it BSODs again then run the DM tool again and upload the data ... if it can provide something new there.
My System SpecsSystem Spec
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 BSOD after I turn Computer NEW Computer on, or whilst sleeping




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