BSOD after downloading adds in Bluestack

Lyana · 04 Oct 2014

Hello,

My name is Lyana. I encountered BSOD after downloading adds in Bluestack, and it made my laptop keep restarting whenever I got the blue screen. I notice that when its restarted, it took some time to log on to windows and so does the shutting down. Experiencing a bit lagging too and my taskbar seems changing to something like win 97-00 version. However, the rest are still good for me. I already uninstall several things from my computer include that Bluestack apps but I still encounter this problem. I hope you can help me to fix this. Thanks.

I already read the instruction and here is my .zip file.

Golden · 04 Oct 2014

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.