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Windows 7: Shutdown Issues: Win 7 64 -bit

02 Nov 2009   #1

XP/Win7
 
 
Shutdown Issues: Win 7 64 -bit

I have encountered two blue screens upon shutdown during the last couple of days.
Event viewer tells me this on both of them:

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 11/2/2009 7:01:09 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: JPS
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2009-11-02T14:01:09.875000000Z" />
<EventRecordID>4831</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>JPS</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">59</Data>
<Data Name="BugcheckParameter1">0xc0000005</Data>
<Data Name="BugcheckParameter2">0xfffff80003f4f56d</Data>
<Data Name="BugcheckParameter3">0xfffff88002347740</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

Sorry for the XML. I have attached a zipped minidump file to this thread for analysis. Any pointers would be appreciated.

Thanks,
Jeff

My System SpecsSystem Spec
.

02 Nov 2009   #2

Win7x64
 
 

There are several interesting titbits of info here...

Not that it's causing your problem, but I suspect the event subsystem has some sort of bug which causes the "BugcheckCode" to be misrepresented. You shouldn't ever experience a stop 0x59 in Windows 7, at least not unless a 3rd-party driver reuses that number for crashes which have nothing to do with the original meaning of the message.

Textually, 0x59 maps to PINBALL_FILE_SYSTEM, and I don't think I've seen one of those since the Win2000 days. The "pinball" it's referring to is a codename for HPFS which was still available as an optional component on Win2K, if memory serves.

Since Windows 7 wouldn't know HPFS if it bit it on the nose, there's no way you're experiencing a stop 0x59, and indeed the dump actually describes a 0x1A crash whose origins are sufficiently ambiguous to make me reluctant to describe it as a "hardware problem", even though I'm tempted.

Suggestions:

- Make sure the BIOS is up to date.
- Try to update some of these drivers, the ancient ones in particular:

start end module name
fffff880`0104c000 fffff880`01078000 SI3114R Wed Apr 11 03:33:45 2007 (461BCA79)
fffff880`010a7000 fffff880`010f9000 Si3114r5 Thu Apr 24 16:20:08 2008 (48102698)
fffff880`01164000 fffff880`0116e000 SiWinAcc Tue Nov 02 06:23:29 2004 (41868D31)
fffff880`01998000 fffff880`019a0000 SiRemFil Thu Oct 19 09:20:39 2006 (4536A8B7)
fffff880`02c7d000 fffff880`02d9d000 nvm60x64 Sat Oct 07 15:31:34 2006 (45272DA6)
fffff880`03a00000 fffff880`03b74000 VSTDPV6 Thu Oct 16 11:57:45 2008 (48F69189)
fffff880`03bee000 fffff880`03bfa000 x10ufx2 Fri Dec 01 10:18:51 2006 (456F66DB)
fffff880`03edc000 fffff880`03fa7000 VSTCNXT6 Thu Oct 16 11:52:22 2008 (48F69046)
fffff880`05138000 fffff880`051a8000 VSTBS26 Thu Oct 16 11:54:06 2008 (48F690AE)
fffff880`056a3000 fffff880`061aab00 nvlddmkm Fri May 15 06:48:07 2009 (4A0C8387)


After that, upload more dumps as crashes occur, if they occur, and hopefully a pattern will emerge.
My System SpecsSystem Spec
02 Nov 2009   #3

XP/Win7
 
 
Thanks for the quick analysis

Thanks for looking at the dumpfile. My motherboard is kind of old (Asus K8N-E Deluxe), and I am running the most up to date released (not beta) BIOS (1011). I will check on the Si old drivers, but they may be the ones required for my legacy RAID on the MB, and may not have any new updates.

The x-10 driver was what Windows installed. I will check with the hardware vendor to see if they have anything more current.

Guess I should be shutting down more often, as this seems to happen when I leave the CPU powered on for a couple of days at a time. Issues started to happen after I updated my Bluetooth drivers from the original Win 7 vanilla drivers to the Broadcom version 6 ones to deal with a device driver not found issue.

Thanks again for the pointers.
Jeff
My System SpecsSystem Spec
.


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 Shutdown Issues: Win 7 64 -bit




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