After running chkdsk /R , Occur BSOD


  1. Posts : 17
    Windows 7 Home Premium 64bit
       #1

    After running chkdsk /R , Occur BSOD


    So after I ran my weekly cleanup on my computer
    On chkdsk /R after its finish and about to reboot my computer
    Its occur BSOD
    After that I use Windbg to check the minidump file
    on the most below down there its said " Probably caused by : ntoskrnl.exe ( nt+75bc0 ) "
    and the bugcheck Analysis it said " CRITICAL_SERVICE_FAILED (5a) "
    Now I am out of idea how to fix this error

    Here is the attachment of my DM Log Collector Zip and my Minidump file
    Any assist would be grateful for me :)
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    BugCheck 5A are quite rare, and in this case its inconclusive.

    Please do the following:

    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
    Driver Verifier - Enable and Disable

    Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

    I recommend creating a system restore point before turning on driver verifier:
    System Restore Point - Create

    If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
    Safe Mode
      My Computer


  3. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Sorry late reply, i'm busy with my college life recently

    So i have done your instruction. ran Driver Verifier for 24 hours
    and nothing happens. No single BSOD was occur

    I think it is not the problem of the driver
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    In this case we should examine the hard disk. Run both short and long tests using the Dos version of SeaTools and provide a photo/screen capture of the test results please:

    SeaTools for DOS and Windows - How to Use
      My Computer


  5. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Golden said:
    In this case we should examine the hard disk. Run both short and long tests using the Dos version of SeaTools and provide a photo/screen capture of the test results please:

    SeaTools for DOS and Windows - How to Use
    Ok I'm done here is the result of both short and long test :)
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    I don't see any problem with the disk.

    Have you had more BSOD'S since the last one?
      My Computer


  7. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    Golden said:
    I don't see any problem with the disk.

    Have you had more BSOD'S since the last one?
    Erm...Sorry no any BSOD was happen since the last one
      My Computer


  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #8

    Ok. What I suggest is perhaps this was a one-of conflict that I can't find the reason for. As stated 0x5 BSODS are very rare....even Driver Verifier can't replicate it.

    Monitor the situation and let's see what happens. But I don't think there is a reason to be overly concerned at this point.
      My Computer


  9. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    Golden said:
    Ok. What I suggest is perhaps this was a one-of conflict that I can't find the reason for. As stated 0x5 BSODS are very rare....even Driver Verifier can't replicate it.

    Monitor the situation and let's see what happens. But I don't think there is a reason to be overly concerned at this point.
    Ok Well...Finally occur BSOD just now
    So I'm reupload the DM Log Collector Zip and my Minidump file
    here is it
      My Computer


 

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