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Windows 7: STOP 0x0000007A: KERNEL_DATA_INPAGE_ERROR

04 Oct 2014   #1
jrjwdavis

Windows 7 Home 64 bit
 
 
STOP 0x0000007A: KERNEL_DATA_INPAGE_ERROR

Hi everyone,

I thought that I may have had a virus so I scanned malwarebytes etc. The system would take 20 minutes+ to load. This in now about 10 minutes to load.

The virus removed a few bits and was dealt with in another thread. I have now been getting the following error/bsod:

STOP 0x0000007A: KERNEL_DATA_INPAGE_ERROR

What can I do to fix this? I have attached the screenshot, is my Dell Studio 1555 a lost cause?


My System SpecsSystem Spec
.
05 Oct 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi jrjwdavis.

The second argument on the screen, that is the ntstatus is c0000185, which means there is some error with the disc environment which is causing the BSOD.

Test your HDD using Seatools: SeaTools for DOS and Windows - How to Use

Take both the short and the extended test. Let us know the result.
My System SpecsSystem Spec
07 Oct 2014   #3
jrjwdavis

Windows 7 Home 64 bit
 
 

Hi all scans basically instantly failed: see log:

--------------- SeaTools for Windows v1.2.0.10 ---------------
05/10/2014 22:37:18
Model: WDC WD3200BEVT-75ZCT2
Serial Number: WD-WXF0A69L9879
Firmware Revision: 11.01A11
Short DST - Started 05/10/2014 22:37:18
Short DST - FAIL 05/10/2014 22:37:40
Short Generic - Started 05/10/2014 23:08:22
Short Generic - FAIL 05/10/2014 23:08:59
Short Generic - Started 07/10/2014 18:47:52
Short Generic - FAIL 07/10/2014 18:48:27
Long Generic - Started 07/10/2014 18:50:33
Long Generic - FAIL 07/10/2014 18:51:05
Short DST - Started 07/10/2014 18:52:06
Short DST - FAIL 07/10/2014 18:52:14
My System SpecsSystem Spec
.

07 Oct 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by jrjwdavis View Post
Hi all scans basically instantly failed: see log:

--------------- SeaTools for Windows v1.2.0.10 ---------------
05/10/2014 22:37:18
Model: WDC WD3200BEVT-75ZCT2
Serial Number: WD-WXF0A69L9879
Firmware Revision: 11.01A11
Short DST - Started 05/10/2014 22:37:18
Short DST - FAIL 05/10/2014 22:37:40
Short Generic - Started 05/10/2014 23:08:22
Short Generic - FAIL 05/10/2014 23:08:59
Short Generic - Started 07/10/2014 18:47:52
Short Generic - FAIL 07/10/2014 18:48:27
Long Generic - Started 07/10/2014 18:50:33
Long Generic - FAIL 07/10/2014 18:51:05
Short DST - Started 07/10/2014 18:52:06
Short DST - FAIL 07/10/2014 18:52:14
Even the short test failed within 12 seconds.

You need to get a new Hard Disc. If this one is within warranty, claim for a replacement. Otherwise buy a new one. Try to back up any data that is necessary.
Copy & Paste - in Windows Recovery Console
My System SpecsSystem Spec
07 Oct 2014   #5
jrjwdavis

Windows 7 Home 64 bit
 
 

Hey thanks for the reply.

The system when it is turned on is working fine it just crashes now and then and takes a while to load up.
I can still access all my files etc. do I really need a new hardrive could I not fix it or could it be something else??
My System SpecsSystem Spec
07 Oct 2014   #6
jrjwdavis

Windows 7 Home 64 bit
 
 

Could the cause be from any other reason, is there any software etc. that could fix the issue?
My System SpecsSystem Spec
08 Oct 2014   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by jrjwdavis View Post
Could the cause be from any other reason, is there any software etc. that could fix the issue?
No mate. It is the HDD only. Look ... I have told you to do only one thing and it came out to be faulty. What does it mean?
My System SpecsSystem Spec
08 Oct 2014   #8
jrjwdavis

Windows 7 Home 64 bit
 
 

Right, In terms of restore/backup. I have a mirror image of the system and a full back up of all my files that was done a few months back on a seperate hardrive. Is this enough to restore the system, software etc onto a new hardrive?

Should I do another backup/ mirror image now with the current system, or could this be corrupted or damaged at all?

Also any recommendations of a new hardrive for a Dell Studio 1555?

Thanks for all your help!
My System SpecsSystem Spec
08 Oct 2014   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

IMHO any 2.5" 9mm SATA notebook hard drive will be OK there.

It is always better to start afresh with a new HDD. But if you find that to be problematic, you can follow Windows 7 Installation - Transfer to a New Computer .... either method 2 or method 3.

If I had been in your place, I would have preferred a clean install.
My System SpecsSystem Spec
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