BSOD while watching videos online

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  1. Posts : 13
    Windows 7 Home Premium 64bit
    Thread Starter
       #11

    So, i just tried running Prime95 test for the CPU with Small FFT option and the CPU temperature went to 100C pretty much instantly, i am pretty sure that is not right so i wont be doing this test right now, some feedback on this would be appreciated.

    Considering this should i still run the RAM test over night?
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  2. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #12

    Apologies for the delayed response I've been working long hours, I'll get back to you shortly.
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  3. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #13

    Right, you'll be good to run MemTest86+ overnight. It needs to run for at least 8 passes for conclusive results, even one error will indicate failing RAM.

    I'm more concerned about your CPU with the temperature it hit with Prime95, especially that quickly. Have you ever applied new thermal paste to your CPU cooler?
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  4. Posts : 13
    Windows 7 Home Premium 64bit
    Thread Starter
       #14

    The PC is brand new (less than 2 weeks), the thermal paste has been applied and spread around as everything was being put together. It is very unusual because at idle CPU temp is around 30C and even during gaming i dont usually see it go above 50C. So im very confused why it jumped to 100C during the test.

    I hope my PC doesnt bsod while i run RAM test during the night.

    Update: Had 1 bsod tonight and of course it happened when i wasnt using the PC apart from watching a live stream, there is definitely some kind of pattern here. Anyway, attaching latest files.
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  5. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #15

    Prime95 will put more load on your CPU than most programs, that's what it's designed for. When you say you don't usually see it go over 50°C does that mean it has done? What type of CPU cooler are using? How much thermal paste did you apply? Too much can be just as bad as not enough.
    A lot of questions sorry but it needs investigating thoroughly.

    Run MemTest86+ overnight and we'll see what the results say. If your machine does BSOD during the test it's just going to take some perseverance unfortunately. I've a feeling your RAM will pass the test but we need to be 100% sure.
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  6. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #16

    As an aside, do you have any Gigabyte system monitoring software installed?
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  7. Posts : 13
    Windows 7 Home Premium 64bit
    Thread Starter
       #17

    I've seen the temp go just above 50C, but then again i dont constantly monitor it. Most of the time when i do monitor it, it hangs in 30s, sometimes early 40s.

    This is my cooler - Coolermaster Hyper TX3 EVO CPU Cooler | CM-RR-TX3E-22PK-R1

    The paste have been applied and spread thinly on the cooler if i recall correct.

    This is some gigabyte stuff i have - http://oi62.tinypic.com/2daxabm.jpg

    Note: I've edited my previous post with latest dump files log.
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  8. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #18

    Gigabyte SIV (System Information Viewer), uninstall it. It contains thermald.exe (see dump readout in post #7 which I've edited to highlight that file) and has been attributed to causing BSODs in previous cases, 0x124s to be exact. Test your system without that software installed.

    I'd also recommend uninstalling Cloud Station and APP Center.

    Can you upload all files directly to the forum in future too please mate instead of image hosting sites?
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  9. Posts : 13
    Windows 7 Home Premium 64bit
    Thread Starter
       #19

    I have uninstalled it now, but wont really be able to test until tomorrow as i am about to go sleep.

    Sorry about the image, i am not very familiar with this forum options.

    I will run the RAM test during the night and will report back as soon as i can tomorrow. Thanks for your help so far Boozad, i appreciate it.

    Just one question for the night, i was thinking about doing a clean install of windows, as i thought maybe i messed up somewhere settings things up and also i thought i wouldn't use the gigabyte CD this time around. Do you think its worth it or not yet?
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  10. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #20

    Not just yet, if all of that unneeded Gigabyte bloatware can be removed I think you'll be good. Let's see how it goes with the crapware uninstalled and we'll take it from there.

    There's a tutorial here that shows you how to upload images and files, it's easy once you've done it once and just makes life on here a lot easier. Screenshots and Files - Upload and Post in Seven Forums

    Get to testing that system as soon as you can with the Gigabyte crapware gone and let us know how you get on mate. I think you'll find your RAM is perfectly fine.
      My Computer


 
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