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Windows 7: BSOD while watching videos online

04 Oct 2014   #1
Omax

Windows 7 Home Premium 64bit
 
 
BSOD when computer is idle?

Hi guys,

Never done this before, so ill try to explain what i can.

I have just built my new PC just over a week ago. All seemed fine until i resumed my normal routine and started watching videos online, if i watch a video on youtube or a livestream on twtich tv after some time i get bsod. Whats worth noting is that this only happens when i dont use computer at all and just watching videos, meaning i can be in bed watching a video and not using the pc and i will get bsod after some time. However if i watch videos and at the same time use the pc, for example playing games or browsing the web i dont get bsod what so ever.

Update: A new BSOD happened when i wasnt at the computer and no programs were running.

This is very unusual, i have tried researching, updating drivers, bios and various other things, but nothing really helped.

Due to limited time i have available to figure this problem out i have been unable to run more serious tests.

I hope someone can read through my dump files and perhaps pinpoint the issue i am having.

Thanks in advance!


My System SpecsSystem Spec
.
05 Oct 2014   #2
Omax

Windows 7 Home Premium 64bit
 
 

Update, had another bsod this morning, attaching new file.
My System SpecsSystem Spec
05 Oct 2014   #3
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Welcome to 7F.

Your logs are all 0x124 which means your PC is showing signs of hardware errors, but as with a large amount of 0x124 STOPs the dumps are giving no clues as to what the problem is. Follow the trouble shooting steps below.

If you're overclocking your system, revert back to stock clocks now.

Run Prime95 to stress test your CPU. Hardware - Stress Test With Prime95

warning   Warning
Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them.


Run MemTest86+ to analyse your RAM. RAM - Test with Memtest86+

Note   Note
MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use

Run Furmark to stress test your GPU. Video Card - Stress Test with Furmark

Note   Note
Run Furmark for around 30 minutes.


warning   Warning
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them.
My System SpecsSystem Spec
.

05 Oct 2014   #4
Omax

Windows 7 Home Premium 64bit
 
 

My graphics card came as OC edition, so it is overclocked by default, is that a problem?
My System SpecsSystem Spec
05 Oct 2014   #5
Omax

Windows 7 Home Premium 64bit
 
 

Update, just had a bsod while the computer was on but i wasnt using it at all and no programs were running... well there goes my video bsod theories. Anyways, attaching an updated log file.
My System SpecsSystem Spec
06 Oct 2014   #6
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Quote   Quote: Originally Posted by Omax View Post
My graphics card came as OC edition, so it is overclocked by default, is that a problem?
No, that will be a standard setting for an aftermarket card.
My System SpecsSystem Spec
06 Oct 2014   #7
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Your latest BSOD is another STOP 0x124, you definitely have a hardware issue. You'll need to perform the steps detailed above to start to narrow down what the problem actually is. Firstly though can you check your temperatures of your CPU and GPU and report those in your next post.

Code:
6: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800d72e028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000200401, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  thermald.exe

CURRENT_IRQL:  f

ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre
My System SpecsSystem Spec
06 Oct 2014   #8
Omax

Windows 7 Home Premium 64bit
 
 

I use Core Temp to monitor CPU and a GPU Meter widged to monitor graphics card temperature. So far the highest i've seen the CPU you go up to is around 48C and GPU around 68C while playing a game. When idle, CPU is around 30C and GPU around 22C.

In regards to doing those tests above, could you please give me an approximate time i should run each test for?

Edit, just had another bsod when i was away from the PC and nothing was running on it. This type of crash started last night, before it only happened when i was watching videos as stated in my initial post. This makes me think how will i run those tests, in particular during the night as my PC might bsod during the test and then that time will be wasted essentially.
My System SpecsSystem Spec
06 Oct 2014   #9
Omax

Windows 7 Home Premium 64bit
 
 

Ran the Furmark GPU test for just over 30 minutes, everything seemed fine. Max GPU temp during test was 81C. CPU temp went up to 70C during the test at one point but average is lower.

Will do other tests and post updates asap.
My System SpecsSystem Spec
06 Oct 2014   #10
Omax

Windows 7 Home Premium 64bit
 
 

SSD and HDD have passed the tests.

CPU test next.
My System SpecsSystem Spec
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