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Windows 7: BSOD, a clock interrupt was not received

04 Oct 2014   #1
Quagga

Microsoft Windows 7 Home Premium 64-bit
 
 
BSOD, a clock interrupt was not received

on a secondary interrupt. I had this problem before, but was solved with changing power settings. But since the last update of tuesday from Windows, the problem reoccurs. I tried to change the power settings, but the problem persists. Can anyone help.

Thanks in advance


My System SpecsSystem Spec
.
04 Oct 2014   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello Quagga, welcome to Seven Forums. I will try to help you with the problems you are having. All of your dump files were 1 of 2 causes.

Code:
nusb3xhc
start             end                 module name
fffff880`08650000 fffff880`0868b000   nusb3xhc T (no symbols)           
    Loaded symbol image file: nusb3xhc.sys
    Image path: nusb3xhc.sys
    Image name: nusb3xhc.sys
    Timestamp:        Mon Aug 20 23:12:55 2012 (50330AC7)
    CheckSum:         000438CA
    ImageSize:        0003B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
That is your NEC Electronics USB 3.0 Host Controller Driver which is owned by Renesas now. Renesas requires registration and a whole lot of research to find drivers, so I would suggest you try to find drivers from your Manufacturer.

The other error code you are getting is

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, fffffa80061cd8f8, 0, 0}
Probably caused by : GenuineIntel
Followup: MachineOwner
This is generic Hardware error and does not say which piece of hardware it is. It will almost always blame the CPU, because it is the CPU that detects the Hardware error and throws the code to shut down the computer to avoid any damage, but it is not usually the CPU that is the error.

Please fill out your System Specs

information   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs

Open a elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

Also, please give me any info you can on what activities cause it or what programs you are using that cause it. Anything you can provide will be a help.
My System SpecsSystem Spec
05 Oct 2014   #3
Quagga

Microsoft Windows 7 Home Premium 64-bit
 
 

thanks, Essenbe I'll follow the instructions you gave me!
My System SpecsSystem Spec
.

05 Oct 2014   #4
Quagga

Microsoft Windows 7 Home Premium 64-bit
 
 

Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz
MSI 2A9C
11/05/10 15:07:18 Ver: 6.14
6,00 GB 5,96GB
(1) ST315003 41AS SCSI Disk Device (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device (6) Kingston DataTraveler 2.0 USB Device (7) SanDisk U3 Cruzer Micro USB Device
(1) NVIDIA High Definition Audio (2) NVIDIA High Definition Audio (3) NVIDIA High Definition Audio (4) Realtek High Definition Audio (5) USB Audio Device (6) NVIDIA High Definition Audio
NVIDIA GeForce GT 440
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
My System SpecsSystem Spec
05 Oct 2014   #5
Quagga

Microsoft Windows 7 Home Premium 64-bit
 
 

official is firefox my standard webbrowser, but Im always using chrome, I was playing a new game, beta tribalwars2
last bsod was this morning, i pointed the cursor of my mouse and bsod

I restarted and for now everything it works fine.

One other remark of a other member led to a update of my raid scsi controller to the latest version
My System SpecsSystem Spec
05 Oct 2014   #6
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Thanks, if you would could you please put the system specs under 'My System Specs' at the bottom left of your last post or use the program you posted a picture of in 'User CP' at the top of the page as described in this Tutorial System Info - See Your System Specs

Also, why do you need a Raid controller? did you update the USB 3.0 driver and run the SFC test I described above?
My System SpecsSystem Spec
05 Oct 2014   #7
Quagga

Microsoft Windows 7 Home Premium 64-bit
 
 

I have some trouble with the dos box, my account is an administrator one but in dos box it fails, I tried to runas but apparently im using a wrong context, I'll try to find

I updated the usb controller as requested

What about the raid?
My System SpecsSystem Spec
05 Oct 2014   #8
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

With the DOS, you have to burn an ISO to a CD or install it on a flash drive and boot from whichever one you chose. You can't run it from within Windows. There are instructions on the page you downloaded it from.

You said someone told you to update your Raid controller. Are you running Raid? If not, why do you need a Raid controller.
My System SpecsSystem Spec
05 Oct 2014   #9
Quagga

Microsoft Windows 7 Home Premium 64-bit
 
 

Solution found sfc /scannow in progress
My System SpecsSystem Spec
05 Oct 2014   #10
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Ok, what was the solution?
My System SpecsSystem Spec
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