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Windows 7: [HELP] My pc got blue screen for the frist time.

05 Oct 2014   #1
IsabellaYuan

Windows 7 Ultimate 32-bit
 
 
[HELP] My pc got blue screen for the frist time.

need help please. what should i do?

_______________________________________________


My System SpecsSystem Spec
.
05 Oct 2014   #2
HonorGamer

Windows 8.1 Pro x64
 
 

For us to be able to help, you need to follow the Blue Screen of Death (BSOD) Posting Instructions

-HG
My System SpecsSystem Spec
05 Oct 2014   #3
IsabellaYuan

Windows 7 Ultimate 32-bit
 
 

Quote   Quote: Originally Posted by HonorGamer View Post
For us to be able to help, you need to follow the Blue Screen of Death (BSOD) Posting Instructions

-HG
sorry, done.
My System SpecsSystem Spec
.

05 Oct 2014   #4
HonorGamer

Windows 8.1 Pro x64
 
 

Code:
MpKsl1593deef	ROOT\LEGACY_MPKSL1593DEEF\0000	This device is not present, is not working properly, or does not have all its drivers installed.
It looks like you may have a bad install of MSE. Completely uninstall: Microsoft Security Essentials - Uninstall Completely

Then reinstall it with a fresh download: Microsoft Security Essentials - Microsoft Windows

Code:
ASACPI.sys                  Thu Aug 12 21:52:52 2004 (411C2D04)
Do you have any ASUS tools installed? This driver is a known cause of BSODs on windows 7. I suggest you update the driver: http://support.asus.com/download/download.aspx

Code:
Probably caused by :memory_corruption 
BugCheck 7A, {c04176a0, c000000e, 18419860, 82ed4fb6} 
BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
Bugcheck 7A can be caused by many of things. Including Viruses, memory as shown above, and bad installs of AV programs. So lets take it step by step. Do the things listed above, and once you're done with a fresh install of MSE, run a FULL system scan.

Once done, run a RAM - Test with Memtest86+

Post back results.
My System SpecsSystem Spec
06 Oct 2014   #5
IsabellaYuan

Windows 7 Ultimate 32-bit
 
 

Quote   Quote: Originally Posted by HonorGamer View Post
Code:
MpKsl1593deef	ROOT\LEGACY_MPKSL1593DEEF\0000	This device is not present, is not working properly, or does not have all its drivers installed.
It looks like you may have a bad install of MSE. Completely uninstall: Microsoft Security Essentials - Uninstall Completely

Then reinstall it with a fresh download: Microsoft Security Essentials - Microsoft Windows

Code:
ASACPI.sys                  Thu Aug 12 21:52:52 2004 (411C2D04)
Do you have any ASUS tools installed? This driver is a known cause of BSODs on windows 7. I suggest you update the driver: http://support.asus.com/download/download.aspx

Code:
Probably caused by :memory_corruption 
BugCheck 7A, {c04176a0, c000000e, 18419860, 82ed4fb6} 
BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
Bugcheck 7A can be caused by many of things. Including Viruses, memory as shown above, and bad installs of AV programs. So lets take it step by step. Do the things listed above, and once you're done with a fresh install of MSE, run a FULL system scan.

Once done, run a RAM - Test with Memtest86+

Post back results.
i reinstalled mse but when i did a full scan, my pc freeze halfway through and then restart?
My System SpecsSystem Spec
06 Oct 2014   #6
HonorGamer

Windows 8.1 Pro x64
 
 

Did it BSOD?
My System SpecsSystem Spec
06 Oct 2014   #7
IsabellaYuan

Windows 7 Ultimate 32-bit
 
 

Quote   Quote: Originally Posted by HonorGamer View Post
Did it BSOD?
Yes.
My System SpecsSystem Spec
06 Oct 2014   #8
HonorGamer

Windows 8.1 Pro x64
 
 

Can you post up the new crash files?

And did you do the Memtest?
My System SpecsSystem Spec
06 Oct 2014   #9
Tomg49

windows 7 pro 64 bit
 
 

display drivers will make your system Blue Screen...For best results..go in and try upgrading them..If another Blue Screen happens, Check with the maker of Your PC, if they offer Driver updates Free, most do...then go in and delete the Display drivers, then go back to your PC makers web site, download and save and then install the driver update...if you continue to have Blue Screens..its may even be a video card going out....good luck
My System SpecsSystem Spec
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 [HELP] My pc got blue screen for the frist time.




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