Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Frequent BSOD with same memory-related stop code ...F...05

05 Oct 2014   #1
Nathaniel

Windows 7 Professional x64 SP1
 
 
Frequent BSOD with same memory-related stop code ...F...05

Thank you in advance for any help. I'm attaching the zip files created by the two tools listed in the How to Post thread. I'm not clear on whether they contain the same information. I forgot to write the stop code down to put in the title but the next time it happens I'll try updating it if I can. I know it has F and ends in 05 but forget how many 0s go where.

I have a PC that I put together myself and it has always had occasional BSOD that I've no idea how to fix. For a while they were IRQ NOT LESS THAN but I found my CD drive was bad and replaced it. After that I started getting the memory-related errors.

Recently they have become more frequent to the point of happening almost every day. I'm not sure where to begin with updating drivers and checking for BIOS updates; I'm hoping that someone can use the dump info to point me in the right direction. I probably should just replace the RAM but I've run MemTest86 a few times and it's never identified a problem.


My System SpecsSystem Spec
.
05 Oct 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Nathaniel.

You use the Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64 which is teh cause of the BSOD.
Code:
BugCheck 3B, {c0000005, fffff80002eb9ac5, fffff88009d39ba0, 0}

*** WARNING: Unable to verify timestamp for acsock64.sys
*** ERROR: Module load completed but symbols could not be loaded for acsock64.sys
Probably caused by : acsock64.sys ( acsock64+b5a6 )

Followup: MachineOwner
---------
And it is somehow old.
Code:
    Image name: acsock64.sys
    Timestamp:        Tue Jan 24 21:37:18 2012 (4F1ED736)
Update it from Cisco Systems ... let us know the result.
My System SpecsSystem Spec
06 Oct 2014   #3
Nathaniel

Windows 7 Professional x64 SP1
 
 

Thanks! I've uninstalled the Cisco Adapter for now. It's a work thing for connecting from home and I've submitted a ticket to MIS asking about the newer version but that's all I can do for now. I sure hope they have a solution or I'll have to give up my work from home day. Or install it on Friday morning and uninstall that night. I'm going to leave this thread open for a few days to see if I get any more BSOD but so far none since your reply.
My System SpecsSystem Spec
.

09 Oct 2014   #4
Nathaniel

Windows 7 Professional x64 SP1
 
 

Unfortunately corporate MIS didn't have any suggestion other than re-installing the Cisco software and waiting to see what happened. My computer blue screened again over night but I wasn't able to grab the dump file before leaving for work this morning. I'll post it this evening to confirm that the same error is manifesting again and then uninstall.

Everyone I work with has the same version of the Cisco software installed and many of them have the same Windows version but none are getting the BSOD. This suggests to me that perhaps my computer has some other problem that is triggering the acsock64.sys error so maybe if I can get a BSOD and dump after uninstalling the Cisco software, more information will emerge. I hope it's ok to continue keeping this thread open.
My System SpecsSystem Spec
Reply

 Frequent BSOD with same memory-related stop code ...F...05




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Random BSOD's, becoming frequent---possibly GPU/USB drivers related?
OS is Windows 7 X64 Ultimate Full retail version, System parts are mostly from October 2010, OS has be reinstalled once a year or so ago after something caused the OS to not work properly when installing a new heatsink after removing the stock one. Problem signature: Problem Event Name: ...
BSOD Help and Support
Random frequent BSOD's - memory related
Hi, In the last few days I'm getting lots of BSOD's. Sometimes it's after an hour or so, and sometimes it's right when the computer starts. Each time the message on the BSOD is different, but they are all seems to be related to memory issues. However, I have ruled out physical memory...
BSOD Help and Support
Frequent BSOD Stop Code 0x00000124
Recently I have been experiencing frequent BSOD. Below and attached is the latest one. http://i.imgur.com/Hak7Y.jpg Would really appreciate it if anyone can help me pin point the exact problem. Thanks in advance. :)
BSOD Help and Support
Frequent BSOD Crashes related to ntoskrnl and NTFS.sys
I built a PC for my Dad and get daily BSOD. Cannot find the source. Windows 7 - x64 - Is theoriginal installed OS on the system. I installed in on an all new system - Is full retail version - What is the age of system (hardware) - ~ 1year - What is the age of OS installation- Did full...
BSOD Help and Support
Frequent BSOD! perhaps related to network?
I've frequently been getting this BSOD-----> DRIVER_IRQL_NOT-LESS_OR_EQUAL It's happened multiple times, sometimes even when the computer is simply idle, though I've noticed it's been more frequent when I've been downloading large files. This leads me to think perhaps it's network related?...
BSOD Help and Support
Frequent BSOD mostly with STOP code 3B and win32k.sys
I recently build a custom machine (specs in detail are in "My System Specs") and getting BSODs randomly and from past 2-days its frequent. Last 3 BSODs are with stop code 3B + win32k.sys (I am attaching my latest dump) and before that BSOD was with stop code 24 + ntfs.sys. I tried removing all...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:40.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App