Random BSODs and freezing

b2l · 05 Oct 2014

Hello,
I'm new to the forums so please bear with me. I've searched the forums for the problems i'm having, but I can't seem to find anyone with the same exact problem i'm having. I've tried suggestions from other forum posts to no avail. I will describe what I have and what problems i'm having....

My Computer:
Custom Built
Motherboard: EliteGroup H61H2-MV (V1.0)
CPU: Intel i3 3.5ghz
Memory: 4GB DDR3
Graphics: Nvidia GeForce 430 GT
OS: Windows 7 Ultimate 64bit

The motherboard, CPU and Memory chip are all new components. Since having this PC put together and the OS installed, I have been having random BSOD's and Freezes. The BSOD errors are as follows:

0X124
0x9C -- MACHINE_CHECK_EXCEPTION
0X3D
0XD1 -- DRIVER_IRQ_NOT_LESS_OR_EQUAL
0X1E
0XC9

The files i've had problems with are as follows: ntoskrnl.exe, nvlddmkm.sys, hal.dll, hdaudbus.sys

I've tested the memory and cpu with no errors reported. I've had my power supply tested. I've tried other memory chips (a 2gb ddr3) with same problems. My bios is updated and as far as I know I have the latest drivers for my hardware. I've performed a clean install of windows. I've done everything that's been listed in the forums and nothing has worked. There's no pattern with the BSOD's or the Hangs/Freezes. Sometimes I can be using the computer for a few hours and it'll happen or it'll happen shortly after I start the PC (longest runtime without a BSOD is 11 hours). I'm not very skilled at editing registry (this scares me!) And i'm not very familiar with troubleshooting. Any help would be greatly appreciated!

Note: I am not overclocking anything, and checked the temp of all and is all stable

Boozad · 05 Oct 2014

Welcome to 7F.

1: Your nVidia driver is being flagged.

Code:

fffff800`00b9b890  fffff880`0f37b782Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0xd3782

0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0f2a8000 fffff880`0ff7c000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Sat Sep 13 20:59:50 2014 (5414A236)
    CheckSum:         00C8E3A6
    ImageSize:        00CD4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

For testing purposes download this earlier version from here and follow NVIDIA Drivers - Avoid Problems for the cleanest possible install.

2: Your Realtek Gigabit ethernet driver has been flagged.

Code:

fffff800`00b9b3f8  fffff880`046295a5Unable to load image \SystemRoot\system32\DRIVERS\Rt64win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
 Rt64win7+0x185a5

0: kd> lmvm Rt64win7
start             end                 module name
fffff880`04611000 fffff880`046f9000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Tue Jun 17 12:59:14 2014 (53A02D92)
    CheckSum:         000F561E
    ImageSize:        000E8000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Check for an updated version here or from your motherboard vendor.

3: Uninstall Daemon Tools, a proven cause of BSODs.

1. Uninstall Daemon Tools.
2. Download the SPTD standalone installer and perform the following steps.
3. Double click the executable to open it.
4. Click the button shown below.

If the button it is grayed out as shown in the image, there is no more SPTD installation on your system and you can just close the window.

b2l · 05 Oct 2014

Thank you ! did all the steps, while I was uninstalling the nvidia stuffs it gave me a BSOD the 9c one, and the realtek one said I already have it so clicked the repair option. thats all that happen, will keep testing the pc and see if its all good or keeps giving them

b2l · 07 Oct 2014

Hello , well tested , and keeps freezing random, from all freezing one time it gave me a BSOD, was the x9c. I was only playing that silly game of bejeweled 3. but yesterday just watching a video on youtube got frozen. and even on the BSOD got stuck waited for some time but nothing. I really don't understand what can cause it, i mentioned that i tested the CPU well I did it with that intel test software and also with burnIn test. will leave the file with all again. thanks :)

b2l · 08 Oct 2014

ok would like some help on the trouble im really desperate to fix this, yesterday 13 hours on and nothing, today watching youtube and downloading an online game in origin and pc froze after being 4 hours on. I dont understand anymore what can cause this, would really appreciate some help

Boozad · 08 Oct 2014

I understand you want your problem solved but please remember that the members of this community offer their spare time to help resolve issues. We all fit this in around our family lives and jobs and will help as and when we can, along with helping the multitude of other people on here asking for help. The help you receive is free and volunteered, please show a modicum of patience.

As for the latest dump file in the last logs you posted it's corrupt and no new information can be offered at this point in time. Upload any new logs from any subsequent BSODs you receive and you will receive support as soon as someone is available.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9C, {0, fffff880009f4af0, 0, 0}

***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner

b2l · 08 Oct 2014

yeah I understand, and im thankfull for the help. The pc now just keeps freezing and not reaching the bluescreen. was just hoping if there was any other way besides the log from the bluescreen to know what could cause that. thanks for your time, will keep trying to catch a bluescreen then.

Boozad · 08 Oct 2014

Check in Event Viewer to see if it's indicating anything that stands out. If you do get any subsequent BSODs then post them up with a new set of logs.

One thing to try, open an elevated command prompt and type in or copy and paste sfc /scannow and hit enter.

b2l · 08 Oct 2014

hello, thanks again :) , did the scannow, all was ok .the eventviewer i was checking and found 3 things that repeats that find weird cause one of them is from the onboard graphic card and im not using that one.

Boozad · 09 Oct 2014

I can't look at your dumps right at the moment as I'm on my phone, but can you check in your BIOS to make sure the iGPU is disabled.