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Windows 7: multiple random BSOD's ERRORs 0x0000001e and 0X0000003b

05 Oct 2014   #1
darenot

Windows 7 Ultimate x64
 
 
multiple random BSOD's ERRORs 0x0000001e and 0X0000003b

Hi,
Could really use some help in determining what's amiss. The crashes seem to randomly occur, at least nothing that I can pin point. I also tend to think this may be cause by both drivers and hardware as on at least two occasions the computer would not restart. When powered on, it failed post and went into a series of rapid beeps. I don't believe heat is an issue but it has taken awhile before I'm able to get it to reboot on those two occasions. I've read the posting rules and I believe all of the system info is listed on my profile and hopefully I've uploaded the dump file. but please let me know if I've missed something or there is additional information required.
Thanks in advance!
Tony


My System SpecsSystem Spec
.
07 Oct 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi darenot.

There is a high possibility that the BSODs are caused by NVIDIA nForce Serial ATA Controller. The storage controller element of nvidia chipset; specially RAID. c:\windows\system32\drivers\nvstor64.sys
Code:
fffff880`02f1ba40 fffff800`02ad15d1 CLASSPNP!TransferPktComplete+0x1ce
fffff880`02f1bac0 fffff880`0110d6c8 nt!IopfCompleteRequest+0x341
fffff880`02f1bbb0 fffff880`0110d443 storport!RaidUnitCompleteRequest+0x208
fffff880`02f1bc90 fffff800`02ad830c storport!RaidpAdapterDpcRoutine+0x53
Code:
fffff880`02f1b978  fffff880`0117500fUnable to load image \SystemRoot\system32\DRIVERS\nvstor64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvstor64.sys
*** ERROR: Module load completed but symbols could not be loaded for nvstor64.sys
 nvstor64+0x600f
Which is too old.
Code:
    Image name: nvstor64.sys
    Timestamp:        Tue Jun 23 03:53:37 2009 (4A400469)
It is almost impossible to find updates to nvidia chipset nowadays; specially for such an old HP.
Code:
BiosVersion = 5.27 
BiosReleaseDate = 06/10/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = D5468AT-ABA ALONPAV
So I would suggest you to get rid of the nvidia elements and use windows system native elements.

Boot into the BIOS. Disable RAID. Then perform a Clean Reinstall - Factory OEM Windows 7

If you follow the guide step by step, it will lead to a perfect windows install which is driver complete itself. No need to install any drivers from nvidia other than the display driver for the graphics card GeForce 8800 GTS.

Let us know the results.
My System SpecsSystem Spec
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 multiple random BSOD's ERRORs 0x0000001e and 0X0000003b




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