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Windows 7: Blue Screen of Deaths (Randomly) on a new computer

06 Oct 2014   #1
RyWin

Microsoft Windows 7 Ultimate 64-bit
 
 
Blue Screen of Deaths (Randomly) on a new computer

Blue Screen of Death Minidumps:
Computer Specifications:
  • Motherboard: ASRock X79 Extreme6
  • Memory: 64GB Corsair DDR3 PC2133 (8x8GB)
  • Graphics Card: AMD R9 270X (4GB)
  • Processor: Intel Core i7 4930K 3.40GHz
  • CPU Cooler: Corsair H100i
  • PSU: Corsair RM 750W

Diagnostic Logs:
Checks that I've done:
  • sfc /scannow [Completed, No Errors]
  • chkdsk /f /r [Completed, No Errors]
  • Windows Memory Diagnostics [Completed, No Errors]
  • Memtest 86+ [Completed, No Errors]
  • IntelBurnTest (CPU Stress Test) [Completed, No BSOD or overheating] - CPU at MAX and
    Idle for Comparison
  • FurMark (GPU Stress Test) [Completed, No BSOD or overheating] - GPU at MAX and Idle for Comparison

Changes made:
  • Uninstalled TrueCrypt
  • Uninstalled AsRock AppCharger
  • Updated Realtek High Definition Audio Codec (R2.75)
  • Updated BIOS to 3.10 from 3.00
  • Attempted to check all drivers, however I'm unsure what ones are correct/fully up to date

Confirmed to be installed:
  • .NET Frameworks (All, Latest)
  • Microsoft Visual C++ Redistributable Packages (All, Latest)
  • DirectX (All, Latest)

I downloaded all my drivers from: ASRock X79 Extreme6 Drivers with the exception to my graphics card driver that was downloaded from: AMD Catalyst Driver

Any help or suggestions to resolve this would be much appreciated

Thanks


My System SpecsSystem Spec
.
06 Oct 2014   #2
HonorGamer

Windows 8.1 Pro x64
 
 

Hello,

Despite the details you have provided, please follow the Blue Screen of Death (BSOD) Posting Instructions so we can better assist you.

-Justin
My System SpecsSystem Spec
06 Oct 2014   #3
RyWin

Microsoft Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by HonorGamer View Post
Hello,

Despite the details you have provided, please follow the Blue Screen of Death (BSOD) Posting Instructions so we can better assist you.

-Justin
I don't understand what I'm missing, I have provided both DM Logs and SF Logs as the post instructs me to.

EDIT:

Quote   Quote: Originally Posted by RyWin View Post
Diagnostic Logs:
My System SpecsSystem Spec
.

06 Oct 2014   #4
HonorGamer

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by RyWin View Post
Quote   Quote: Originally Posted by HonorGamer View Post
Hello,

Despite the details you have provided, please follow the Blue Screen of Death (BSOD) Posting Instructions so we can better assist you.

-Justin
I don't understand what I'm missing, I have provided both DM Logs and SF Logs as the post instructs me to.

EDIT:

Quote   Quote: Originally Posted by RyWin View Post
Diagnostic Logs:
My apologies, sometimes I think I am blind. Will make next reply with analysis.
My System SpecsSystem Spec
06 Oct 2014   #5
HonorGamer

Windows 8.1 Pro x64
 
 

Code:
SbieDrv	ROOT\LEGACY_SBIEDRV\0000	This device is not present, is not working properly, or does not have all its drivers installed.
Please uninstall Sandboxie to correct this error.

Code:
was downloaded from: AMD Catalyst Driver
Uninstall, and download the drivers directly from the website. This is a common cause.

Code:
Start Menu\Programs\Driver Fusion	Public:Start Menu\Programs\Driver Fusion	Public
I personally do not like these kinds of programs as sometimes they install incorrect drivers, it is always best to download the drivers from the manufactures website. Uninstall atleast till we figure out the cause of these BSODs.

I couldn't see an AV program, do you currently have one installed?

Post back results.
My System SpecsSystem Spec
06 Oct 2014   #6
RyWin

Microsoft Windows 7 Ultimate 64-bit
 
 

Hi HonorGamer,

I'm glad I hadn't forgot something as I fully read the post before creating this topic and was suddenly very confused xD

Sandboxie is working fine, although I will remove it just to make sure it's not that causing the problem.

You mention uninstalling the graphics card drivers and re-installing, I've done this several times (14.9 twice and I'm just trying 14.4 to see if it's a bug in 14.9)

As for Driver Fusion, I never installed any drivers with it. I just installed it to see if it recommended anything to download just in case I had missed something but it didn't.

As for AV, I have MalwareBytes installed and Windows just installed Microsoft Security Essentials, but regardless of these I know it's not a virus that's causing the crashes.

Thanks for your reply, I shall remove sandboxie straight away.

I also have three more BSOD minidumps:
https://www.dropbox.com/s/1iyyiwbiia...21-01.dmp?dl=0
https://www.dropbox.com/s/75nr3qxvjr...07-01.dmp?dl=0
https://www.dropbox.com/s/b4ipvq3clq...98-01.dmp?dl=0 <-- A new crash/bsod that I've not had before:

EDIT: Uninstalled Sandboxie, Driver Fusion and rebooted and shortly after I got another BSOD:
My System SpecsSystem Spec
06 Oct 2014   #7
HonorGamer

Windows 8.1 Pro x64
 
 

Code:
As for AV, I have MalwareBytes installed and Windows just installed Microsoft Security Essentials, but regardless of these I know it's not a virus that's causing the crashes.
How can you be 100% sure? There are millions beyond millions of things that can cause BSODs.

And please ZIP the dumps and attach them to the post.
My System SpecsSystem Spec
06 Oct 2014   #8
RyWin

Microsoft Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by HonorGamer View Post
Code:
As for AV, I have MalwareBytes installed and Windows just installed Microsoft Security Essentials, but regardless of these I know it's not a virus that's causing the crashes.
How can you be 100% sure? There are millions beyond millions of things that can cause BSODs.

And please ZIP the dumps and attach them to the post.
Well, because this computer hasn't really been used yet, has only visited BBC, Sky, AMD, AsRocks & SevenForums. All the installers were downloaded from official websites and stored on my USB stick and know what to look for when it comes to viruses. I also checked my PC straight away even though I was certain that it wasn't a virus, my HijackThis log looks fine, AdwCleaner looks fine, ComboFix looks fine, RKill looks fine and finally my HitmanPro results looks fine.

I've attached all of my bsods in my original post however here is a direct download from dropbox (auto-downloads) https://www.dropbox.com/s/j6w6yeekoh...idump.zip?dl=1 (Has my original 2 + 5 new ones)
My System SpecsSystem Spec
06 Oct 2014   #9
HonorGamer

Windows 8.1 Pro x64
 
 

I meant the new dump files
My System SpecsSystem Spec
06 Oct 2014   #10
RyWin

Microsoft Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by HonorGamer View Post
I meant the new dump files
All my minidumps are in the zip, the modified date/time shows what ones newest/latest. (Has my original 2 + 5 new ones)
My System SpecsSystem Spec
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 Blue Screen of Deaths (Randomly) on a new computer




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