Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD during either restart or shutdown. power driver state failure

06 Oct 2014   #1
gigglez

windows 7 professional x64
 
 
BSOD during either restart or shutdown. power driver state failure

Hi fellas,

I've recently purchased a new prostar laptop(clevo), installed win7 pro x64 and everything has been running relatively painless so far. recently i've had two BSOD events during restart and shutdown. Not much else to report as far as issues go although my external hard drive stop registering in device manager or disk management. hard drive is tested on another laptop fine so i suspect sufficient power is not getting transferred through the usb to power the HD. not sure if related i just want to finish up the new machine without having regular BSOD's.

cheers


My System SpecsSystem Spec
.
06 Oct 2014   #2
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Welcome to 7F.

1: AVG is causing issues.

Code:
fffff880`033cb2b8  fffff880`02d3a3cfUnable to load image \SystemRoot\system32\DRIVERS\avgtdia.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgtdia.sys
*** ERROR: Module load completed but symbols could not be loaded for avgtdia.sys
 avgtdia+0x323cf
Code:
fffff880`0338b078  fffff880`03c1001aUnable to load image \SystemRoot\system32\DRIVERS\avgidsdrivera.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgidsdrivera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
 avgidsdrivera+0x1001a
Uninstall AVG and install MS Security Essentials and MalwareBytes.

Note   Note
Make sure you uncheck the 'Enable Free Trial' box when installing MalwareBytes.




2: Your nVidia driver has been flagged.

Code:
fffff880`033cb7f8  fffff880`0f21778eUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x1f178e

0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0f026000 fffff880`0fcfa000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Sat Sep 13 20:59:50 2014 (5414A236)
    CheckSum:         00C8E3A6
    ImageSize:        00CD4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Download this earlier version from here and follow NVIDIA Drivers - Avoid Problems for the cleanest possible install.
My System SpecsSystem Spec
06 Oct 2014   #3
gigglez

windows 7 professional x64
 
 

I've made the changes you advised and i've restarted with no BSOD or issues so it looks pretty good, thanks.

On a side note can i ask what files you found those errors in. was it the minidump files? if so what software did you use to open them for viewing? just cause i'd like to be able to help myself in the future.

Once again thanks for your help i appreciate it.

cheers
My System SpecsSystem Spec
.

07 Oct 2014   #4
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

The .dmp files contain all the information from the crashes and we use WinDBG to read them. WinDBG - Install & Configure
My System SpecsSystem Spec
18 Oct 2014   #5
gigglez

windows 7 professional x64
 
 

Hi,
I'm getting BSOD's again and i can't seem to identify the error using WinDBG to open th minidump file. it displays correctly but i can't see any obvious error in the dump. are you able to have a quick look and see if you can spot it please.

avg is still gone and i'm running older nvidia drivers as you advised. cheers
My System SpecsSystem Spec
Reply

 BSOD during either restart or shutdown. power driver state failure




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD Driver Power State Failure
I am getting the bsod error driver power state failure. It appears to be random unless i go to play star wars the old republic and it does it with in about 10 minutes of playing every time. This is fairly recent. I was playing it before for several hours with out trouble, and now it does it outside...
BSOD Help and Support
BSOD - ntoskrnl.exe "driver power state failure" at shutdown
I'm getting a BSOD pretty much every time I shutdown the PC. Has only just started happening in the last couple of weeks. DRIVER_POWER_STATE_FAILURE caused by driver: ntoskrnl.exe I've attached the SFDiagnostic here - thanks.
BSOD Help and Support
BSOD: Driver Power State Failure
Whenever my Nvidia geforce GTX 460m is enabled in Device Manager the laptop crashes. Sometimes it will crash after a minute, sometimes a few hours. I'm beginning to think it's a hardware problem but I'm not sure. The requested zip file is attached.
BSOD Help and Support
BSOD driver power state failure
Hi, recently my laptop (Acer 5655G-9471) started showing me BSODs while Shutting down. After about 10-15 minutes of showing me "Shutting down...", it fails and shows me DRIVER_POWER_STATE_FAILURE. Not sure what the error code was but I'll write that down when it happens the next time. Attached is...
BSOD Help and Support
Windows 7 BSOD Driver POwer State Failure upon shutdown
just enquiring about a bsod of death prob on my hp DV7-3006tx entertainment PC. I hope you guys can give me some input on how i can fix my Blue Screen Problem. Any help would be much appreciated . You will find the minidump files attached thanks. Thx in advance MiKe :)
BSOD Help and Support
BSOD on Shutdown: DRIVER POWER STATE FAILURE
Hello, I am getting a BSOD sometimes when I shut down my computer. My computer has to be on and idle for a while (close to 4 hours) for this to happen. I never put my computer to sleep or hibernate. Can anyone do a minidump check to see what is going on? I tried to do this myself but there...
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:02.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App