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Windows 7: BSOD playing any game.

07 Oct 2014   #1
BlackNinjah

Windows 7 Ultimate x64.
 
 
BSOD playing any game.

Hi, my computer keeps getting BSOD when i play games, and sometimes when im in windows.

Would really like some help, it's recently reinstalled (The computer)

- Windows 7 Ultimate x64.

Thank you!


My System SpecsSystem Spec
.
07 Oct 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi BlackNinjah.

A stop 0x116 is a display related BSOD.

Are you overclocking?
As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings.

Uninstall the existing version of the display driver using Display Driver Uninstaller and try 340.52 WHQL.

When done, Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Let us know the results.
______________________________________
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800db0a420, fffff8800f9d151c, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+91951c )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800db0a420, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800f9d151c, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvlddmkm+91951c
fffff880`0f9d151c 48ff255dc9ecff  jmp     qword ptr [nvlddmkm+0x7e5e80 (fffff880`0f89de80)]

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

STACK_TEXT:  
fffff880`0803ea48 fffff880`06ecc134 : 00000000`00000116 fffffa80`0db0a420 fffff880`0f9d151c ffffffff`c000009a : nt!KeBugCheckEx
fffff880`0803ea50 fffff880`06e9f867 : fffff880`0f9d151c fffffa80`0bf1b000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`0803ea90 fffff880`06ecbf43 : fffffa80`ffffd846 00000000`00000000 fffffa80`0db0a420 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`0803eb40 fffff880`06f9c03d : fffffa80`0d5ac760 00000000`00000080 00000000`00000000 fffffa80`0bd4a010 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`0803ebc0 fffff800`02d1f73a : 00000000`0407c15b fffffa80`0bf36060 fffffa80`096ae9e0 fffffa80`0bf36060 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`0803ec00 fffff800`02a748e6 : fffff800`02bfee80 fffffa80`0bf36060 fffff800`02c0ccc0 fffffa80`0b70a8b0 : nt!PspSystemThreadStartup+0x5a
fffff880`0803ec40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+91951c
fffff880`0f9d151c 48ff255dc9ecff  jmp     qword ptr [nvlddmkm+0x7e5e80 (fffff880`0f89de80)]

SYMBOL_NAME:  nvlddmkm+91951c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5414a236

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x116_image_nvlddmkm.sys

FAILURE_ID_HASH:  {1f9e0448-3238-5868-3678-c8e526bb1edc}

Followup: MachineOwner
---------

3: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0f0b8000 fffff880`0fd8c000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Sun Sep 14 01:29:50 2014 (5414A236)
    CheckSum:         00C8E3A6
    ImageSize:        00CD4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
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 BSOD playing any game.




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