Crashing with either a freeze or a BSOD playing Shadows of Mordor

Birkebusk · 01 Nov 2014

Hi SevenForums

I've written a post ind here a while ago because of BSOD's while playing Diablo 3.

I tried everything during that communication.

They started happening again while playing Shadow of Mordor. Since then i also bought a second monitor and bought new RAM.

I just reinstalled Windows 7 Home Premium x64 on freshly formatted harddrives and once i started playing Shadow of Mordor again, crash! I've played alot of CS:GO and it runs smoothly.

I'm getting really frustrated and tired of this and i'm beginning to think the last resort is to buy a new motherboard, cpu and GPU, since i cant narrow it down to a definitive problem since i've just gotten new RAM.

Can you help me? I've added the SF file.

essenbe · 02 Nov 2014

There are no dumps. That's what we use mostly tp decode. I'll look some moer. Have you made sure to run all the important and recommended Windows Updates. except the graphics driver one? Also, have you been throukd the steps we went through before?

Birkebusk · 02 Nov 2014

I've been through every one of them.

Hmm no dump files? Strange, i'll upload a new file if/when it happens again.

I've just borrowed a gtx 560ti for troubleshooting if its the gpu that makes the error.

essenbe · 02 Nov 2014

If it crtashes, and you have uninstalled all the older drivers and installed the new ones, I would say it is the PSU or the board. This will give you the cleanest uninstall and install.
NVIDIA Drivers - Avoid Problems

Birkebusk · 02 Nov 2014

So i tested it again with the borrowed card, playing a few games of cs:go and then SoM afterwards. I could play in about 10-15 minutes then it BSOD'ed on me again. I've set my setting ingame via the Geforce Experience app from Nvidia.
Guess it's not the GPU then.

I've uploaded the SF file.

dwarfer66 · 02 Nov 2014

I have a i5 3550, 8 GB G-Skill Ram, GTX 560, and on my unit it plays very well with no errors/problems.

essenbe · 02 Nov 2014

Code:

intelppm
start             end                 module name
fffff880`04bdd000 fffff880`04bf3000   intelppm   (pdb symbols)          c:\symcache\intelppm.pdb\08BB31C0378D48EC8CB513240E096A171\intelppm.pdb
    Loaded symbol image file: intelppm.sys
    Mapped memory image file: c:\symcache\intelppm.sys\4A5BC0FD16000\intelppm.sys
    Image path: \SystemRoot\system32\DRIVERS\intelppm.sys
    Image name: intelppm.sys
    Timestamp:        Mon Jul 13 18:19:25 2009 (4A5BC0FD)
    CheckSum:         0000F4EC
    ImageSize:        00016000
    File version:     6.1.7600.16385
    Product version:  6.1.7600.16385
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.7 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     intelppm.sys
    OriginalFilename: intelppm.sys
    ProductVersion:   6.1.7600.16385
    FileVersion:      6.1.7600.16385 (win7_rtm.090713-1255)
    FileDescription:  Processor Device Driver
    LegalCopyright:   © Microsoft Corporation. All rights reserved.

The Processor driver from Windows Update. Weren't you getting that same code before? Are you keeping check of your CPU and GPU temps?

Birkebusk · 03 Nov 2014

Do you want me do do anything about that driver?

I cant remember if the 0x0000009c error was among the errors last time, but it is the same scenario over again.
With my normal videocard (Msi gtx 760 twin frozr 4gb) my temps are fine, both while idle and gaming.
I haven't noticed anything unusual about my cpu temps. I have a Corsair H100i on my cpu in push/pul config.
Thou the card i borrowed maxed out at 78 degrees celcius while playing last night, but then again that was a peak and kept a stable temp between 70-75 depending on the events in game.

I'm using CPUID HWmonitor for my measurements btw.

essenbe · 03 Nov 2014

Try downloading and running this Intel Processor diagnostic test. I don't believe it is the CPU but this will test it and find out for sure. Processors â€” What is the Intel® Processor Diagnostic Tool?

Birkebusk · 03 Nov 2014

CPU passed the test. Is there a way of testing if it's the psu thats the problem? And the motherbord?