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Windows 7: Random BSOD crashes

08 Oct 2014   #1
RRising

Windows 7 Ultimate x64
 
 
BSOD crash while in sleep mode

Hello all, I have been getting random BSOD crashes and i would greatly appreciate if someone can take a look at dump files i have provided.

I have used Windows Debugger to look at what is going on, first BSOD was caused by DS3 Tool (which has now been uninstalled with all motioninjoy drivers) but the latest crash looks to be caused by Nvidia.

If someone could take a look for me to see what is going on that would be greatly appreciated.

Specs if you need them.

CPU - Intel i7 4790k
Mobo - Asus Sabertooth Z97 Mark 1
RAM - 16GB Gskil Ares 1866MHz

Thanks


My System SpecsSystem Spec
.
09 Oct 2014   #2
RRising

Windows 7 Ultimate x64
 
 

Just to add another thing, I have noticed that it seems to crash when my computer is in sleep mode.

So if someone here can please take a quick look that would be most appreciated.
My System SpecsSystem Spec
09 Oct 2014   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Yes, the BSOD happens only in Sleep mode. It happens because a driver to a PnP device failed to react accordingly during sleep power transition.
Code:
A driver has failed to complete a power IRP within a specific time.
The PnP device is the graphics card GTX 680.
The PnP port is the PCIe slot.
The driver is the display driver nvlddmkm.sys.
Code:
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [ 16, 0]   0  0 fffffa800cd11060 00000000 fffff88003cf9c68-fffff8800ae379a0    
           \Driver\pci    dxgkrnl!DpiFdoDevicePowerCompletionRoutine
            Args: 00000000 00000000 00000000 00000002
>[ 16, 2]   0 e1 fffffa800e730480 00000000 00000000-00000000    pending
          Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 \Driver\nvlddmkm
            Args: 00041100 00000001 00000001 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa80118ecbf0    

            Args: 00000000 00000000 00000000 00000000
Very common issue for laptops. It is the first time I am seeing a desktop computer suffering from this issue.

At first, uninstalled the installed nvidia driver using Display driver Uninstaller. Then install 340.52 WHQL. Is it BSODing with this version, too?? If so ....

Your motherboard should have 3 PCIe ports. Is it fail in the same way with the other ports, too?

Let us know.
My System SpecsSystem Spec
.

09 Oct 2014   #4
RRising

Windows 7 Ultimate x64
 
 

Thanks for the Advice Arc, i will give your fix a try, i'll post back here to see if it has worked.
My System SpecsSystem Spec
10 Oct 2014   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by RRising View Post
i will give your fix a try,
I dont supply fixes .... I am not a prophet.

I suggest some possible actions to deal with the issue.
My System SpecsSystem Spec
14 Oct 2014   #6
RRising

Windows 7 Ultimate x64
 
 

Hi Arc, i tried your solution a few days ago of uninstalling the driver and downgrading and it seems to have worked, i haven't had a blue screen crash since the 9th. I'll mark is as solved.

Thanks.
My System SpecsSystem Spec
15 Oct 2014   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by RRising View Post
Hi Arc, i tried your solution .....
I did not provide any solution but some suggestions only.

Good nwes that your computer is running fine ATM.

Let us know for any further issue.
My System SpecsSystem Spec
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